Publications


 

 

Feel free to contact me at m.f.w.h.a.janssen -@- tudelft.nl is you are interested in my publications and research.

Selected Publications based on Year

 

 

2015

 

 

·         M. Janssen, H. van der Voort & A.F.E. van Veenstra (2015). Failure of Large Transformation Projects from the Viewpoint of Complex Adaptive Systems: Management Principles for Dealing with Project Dynamics. Information Systems Frontiers (ISF). Vol. 17, no 1, pp. 15-29. DOI 10.1007/s10796-014-9511-8

·         Iryna Susha, Anneke Zuiderwijk, Marijn Janssen, and Ake Grönlund (2015). Organizational measures to stimulate user engagement with open data. Transforming Government: People, Process and Policy (TGPPP). Vol. 9, no.2, pp. 181-206. http://dx.doi.org/10.1108/TG-05-2014-0016

·         Maaike Kaasenbrood, Anneke Zuiderwijk, Marijn Janssen, Martin de Jong, Nitesh Bharosa (2015). Exploring the Factors Influencing the Adoption of Open Government Data by Private Organisations. International Journal of Public Administration in the Digital Age (IJPADA). Vol. 2, no.2, pp. 75-92. Online

·         Arjan Knol, Marijn Janssen & Henk G. Sol (2015). A Decision enhancement Service for Stakeholder Analysis to Achieve Transformation in the Public Sector. In: Proceedings of the 48thHawaii International Conference on System Science (HICSS2014). Published by IEEE computer society, pp. 2466 -  2575. DOI 10.1109/HICSS.2015.295.

·         Boughzala, Imed, Janssen, Marijn, Assar, Saïd (2015). E-Government 2.0: Back to Reality, a 2.0 Application to Vet in: Boughzala, Imed, Janssen, Marijn, Assar, Saïd (Eds.). Case Studies in e-Government 2.0. Changing Citizen Relationships. Springer International Publishing. DOI: 10.1007/978-3-319-08081-9.

·         Andreea Molnar, Marijn Janssen and Vishanth Weerakkody (2015). E-Government Theories and Challenges: Findings from a Plenary Expert. In: Proceedings of the 16th International Digital Government Research Conference (dg.o 2015). the Arizona State University (ASU), Phoenix, Arizona, USA, May 27-30, 2015, pp. 160-166. Doi: 10.1145/2757401.2757419.

·         Anneke Zuiderwijk, Marijn Janssen, Kostas Poulis and Geerten van de Kaa (2015). Open data for competitive advantage: Insights from open data use by companies. In: proceedings of the 16th International Digital Government Research Conference (dg.o 2015). Arizona State University (ASU), Phoenix, Arizona, USA, May 27-30, 2015, pp. 79-88. DOI: 10.1145/2757401.2757411

·         Adegboyega Ojo, Ines Mergel, Marijn Janssen, Anneke  Zuiderwijk (2015). Open Data to Solve Societal Issues. In: proceedings of the 16th International Digital Government Research Conference (dg.o 2015). Arizona State University (ASU), Phoenix, Arizona, USA, May 27-30, 2015, pp. 345-347. Doi: 10.1145/2757401.2757437.

·         Boughzala, Imed, Janssen, Marijn, Assar, Saïd (2015, Eds.). Case Studies in e-Government 2.0. Changing Citizen Relationships. Springer International Publishing. DOI: 10.1007/978-3-319-08081-9.

·         M. Janssen, M.A. Wimmer & A. Deljoo (2015, Eds.). Policy Practice and Digital Science. Integrating Complex Systems, Social Simulation and Public Administration in Policy Research. Springer International Publishing. Public Administration and Information Technology. Vol. 10. ISBN 978-3-319-12783-5. DOI: 10.1007/978-3-319-12784-2.

·         N. Bharosa, R. Van Wijk, N. De Winne & M. Janssen (2015). Challenging the Chain. Governing the Automated Exchange and Processing of Business Information. IOS Press http://www.iospress.nl/book/challenging-the-chain/ (open access)

 

2014

 

·         Marijn Janssen, Elsa Estevez and Tomasz Janowski (2014). Interoperability in Big, Open, and Linked Data — Organizational Maturity, Capabilities, and Data Portfolios. IEEE Computer, vol. 47, no. 10, pp. 44-49. DOI 10.1109/MC.2014.290

·         Anneke Zuiderwijk & Marijn Janssen (2014). Open Data Policies, their Implementation and Impact: A framework for comparison. Government Information Quarterly. Vol. 31, No.1, pp. 17-29. DOI: 10.1016/j.giq.2013.04.003.

·         Marijn Janssen & Anneke Zuiderwijk (2014). Infomediary Business Models for Connecting Open Data Providers and Users. Social Science Computer Review (SSCR), Vol. 32, No.5, pp. 694-711 DOI: 10.1177/0894439314525902.

·         Devender Maheshwari and Marijn Janssen (2014). Reconceptualising measuring, benchmarking for improving interoperability in smart ecosystems: the effect of ubiquitous data and crowdsourcing. Government Information Quarterly, Vol. 31, No Supplement 1, pp S84-S92. DOI: 10.1016/j.giq.2014.01.009.

·         Arjan Knol, Marijn Janssen & Henk G. Sol (2014). A Taxonomy of Management Challenges for Developing Shared Services Arrangements. European Management Journal, Vol. 21, no. 1, pp. 91-103. DOI: http://dx.doi.org/10.1016/j.emj.2013.02.006.

·         Naci Karkin & Marijn Janssen (2014). Evaluating Websites from a Public Value Perspective: A Review of Turkish Local Government Websites. International Journal of Information Management. Vol. 34, No. 3, pp. 351-363. DOI: http://dx.doi.org/10.1016/j.ijinfomgt.2013.11.004.

·         A.J. Klievink & M. Janssen (2014). Developing multi-layer information infrastructures: advancing social innovation through public-private governance. Information Systems Management, Vol. 31, No. 3, 240-249. DOI 10.1080/10580530.2014.923268. PDF open access.

·         Johann Höchtl, Tim Davies, Marijn Janssen, Ina Schieferdecker (2014). Open data: growing up and getting specific (introduction to special issue). Journal of eDemocracy & Open Government (JeDEM). Vol, 6, no. 1 pp. I-III. PDF

·         M. Janssen (2014). Special Issue on Policy-Making: The Next Challenge in E-Government Research (introduction to special issue. International Journal of Electronic Government Research (IJEGR), Vol. 10, No. 3, pp.  iv-vi.

·         Anneke Zuiderwijk, Mila Gascó, Peter Parycek, Marijn Janssen (2014). Special Issue on Transparency and Open Data Policies: Guest Editors’ Introduction. Journal of Theoretical and Applied Electronic Commerce Research (JTAER), vol. 9, no. 3, pp I-1X. DOI 10.4067/S0718-18762014000300001 Open access.

·         Anneke Zuiderwijk, Natalie Helbig, J. Ramón Gil-García, Marijn Janssen (2014). Special Issue on Innovation through Open Data - A Review of the State-of-the-Art and an Emerging Research Agenda: Guest Editors’ Introduction. Journal of Theoretical and Applied Electronic Commerce Research (JTAER). Vol. 9, no. 2, pp. I-XIII.  DOI: 10.4067/S0718-18762014000200001. PDF open access.

·         Anneke Zuiderwijk, Marijn Janssen & Chris Davis (2014). Innovation with open data: Essential elements of smart open data ecosystems. In: Luis F. Luna-Reyes, Sehl Mellouli, Jing Zhang (Eds) Information Polity -Special Issue on Smart Government, Citizen Participation, and Open Data Vol. 19, no. 1-2 pp. 17-33. DOI 10.3233/IP-140329

·         Anton Joha & Marijn Janssen (2014). Factors influencing the shaping of shared Services business model: Balancing customization and standardization. Strategic Outsourcing. An International Journal. Vol.7, no. 1, pp. 47-65. DOI 10.1108/SO-10-2013-0018. (Emerald Highly Commended Paper of 2014)

·         Anneke Zuiderwijk, Marijn Janssen, Sunil Choenni & Ronald Meijer (2014). Design principles for improving the process of publishing open data, Transforming Government: People, Process and Policy (TGPPP), Vol. 8 No. 2, pp.185 – 204. DOI 10.1108/TG-07-2013-0024

·         Yiwei Gong and Marijn Janssen (2014). From software to knowledge-based policy implementation and compliance. International Journal of Public Administration in the Digital Age (IJPADA).Vol. 1, No. 1, pp. 108-127. DOI: 10.4018/ijpada.2014010107.

·         Plugge, A. & M. Janssen (2014). Governance of Multivendor Outsourcing Arrangements: A Coordination and Resource Dependency View. In: J. Kotlarsky et al. (Eds.): Global Sourcing 2014, LNBIP 195, pp. 78–97. DOI: 10.1007/978-3-319-11367-8_6

·         Anneke Zuiderwijk & Marijn Janssen (2014). The negative effects of open government data - Investigating the dark side of open data. dg.o '14, June 18 - 21 2014, Aguascalientes, Mexico, pp. 147-152. dx.doi.org/10.1145/2612733.2612761 (winner best policy paper).

·         Adegboyega Ojo & Marijn Janssen (2014). Workshop about the understanding and improving the uptake and utilization open data. In: Proceedings of the 15th Annual International Conference on Digital Government Research dg.o '14, June 18 - 21 2014, Aguascalientes, Mexico, Published by the ACM, pp. 350-351. http://dx.doi.org/10.1145/2612733.2612734.

·         Devender Maheshwari, Marijn Janssen (2014). Dashboards for supporting organizational development: principles for the design and development of public sector performance dashboards. In: Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance (ICEGOV). Published by the ACM, ISBN: 978-1-60558-611-3, Guimaraes, Portugal — October 27 - 30, 2014, pp. 128-185. doi: 10.1145/2691195.2691224

·         Zuiderwijk, A. and M. Janssen (2014). Barriers and Development Directions for the Publication and Usage of Open Data: A Socio-Technical View. In: M. Gascó-Hernández, (ed). Open Government. Springer New York. Public Administration and Information Technology Vol. 4, pp.115-135.

·         M. Janssen & Yao-Hua Tan (2014). Dynamic Capabilities for Information Sharing: XBRL enabling business-to-government information exchange. 47th Hawaii International Conference on System Science (HICSS2014). Published by IEEE computer society, pp. 2104-2113. DOI 10.1109/HICSS.2014.266.

·         M. Janssen. The Intertwinement of Architectural Governance and Enterprise IT-Architecture – Enterprise IT-Architecture Viewed as Boundary Object from a Complex Adaptive Systems. In Boris Shiskov (ed.) Proceedings of the 4th International Symposium on Business Modeling and Software Design (BMSD2014). Luxembourg, Grand Duchy of Luxembourg, pp. 56-62. http://www.is-bmsd.org/Documents/ProceedingsOfFourthBMSD.pdf

·         Kloos, M., Hulstijn, J., Seck, M. & Janssen, M. (2014). XBRL-Driven Business Process Improvement: A Simulation Study in the Accounting Domain. In: Counsell, S. & Núñez, M. (eds.) SEFM: Software Engineering and Formal Methods. Springer LNCS 8368, pp. 288-305. DOI: 10.1007/978-3-319-05032-4_21

·         Yiwei Gong and Marijn Janssen (2014). The Use of Lean Principles in IT Service Innovation: Insights from an Explorative Case Study. In: H. Li et al. (Eds.). I3E 2014, IFIP AICT 445, pp. 58–69, 2014. DOI 10.1007/978-3-662-45526-5_6

·         Yiwei Gong and Marijn Janssen (2014). A Framework for Translating Legal Knowledge into Administrative Processes: Dynamic Adaption of Business Processes. In: Antonio Cerone, Donatella Persico Sara Fernandes, Alexeis Garcia-Perez Panagiotis Katsaros, Siraj Ahmed Shaikh, Ioannis Stamelos (eds). Information Technology and Open Source: Applications for Education, Innovation, and Sustainability. Springer LNCS vol. 7991, pp. 204-211. DOI 10.1007/978-3-642-54338-8

·         Laurence Brooks, Helle Zinner Henriksen, Marijn Janssen, Anastasia Papazafeiropoulou & Dmitrii Trutnev (2014). Public Sector Information Systems (PSIS): How ICT can Bring Innovation into the policy-making process. European Conference on Information Systems (ECIS). 2014, Tel Aviv, Israel, June 9-11, 2014, ISBN 978-0-9915567-0-0PDF.

·         Eleonora Kuiper, Frank van Dam, Andreas Reiter &  Marijn Janssen (2014). Factors Influencing the Adoption of and Business Case for Cloud Computing in the Public Sector.  In:  Paul Cunningham and Miriam Cunningham (Eds).  Proceedings of the  eChallenges e-2014 Conference. IIMC International Information Management Corporation, 29-30 October, Belfast, Ireland. ISBN: 978-1-905824-45-8.

·         Paul Brous, Irene Overtoom, Paulien Herder, Arie Versluis & Marijn Janssen (2014). Data Infrastructures for Asset Management Viewed as Complex Adaptive Systems. In: Cihan H. Dagli, (Ed). Complex Adaptive Systems, Publication 4, Conference Organized by Missouri University of Science and Technology, Philadelphia, PA. Procedia Computer Science 36 ( 2014 ) 124-130. DOI: 10.1016/j.procs.2014.09.048.

·         Zuiderwijk, A.M.G., Loukis, E., Alexopoulos, C., Janssen, Marijn & Jeffery, K.G. (2014). Elements for the Development of an Open Data Marketplace. In P Parycek & N Edelmann (Eds.), Proceedings of the International Conference for E-Democracy and Open Government 2014 (pp. 309-322). Krems an der Donau: Danube University Krems (ISBN 978-3-902505-35-4).

·         Susha, I., Zuiderwijk, A.M.G., Janssen, Marijn, Parycek, P. & Loukis, E. (2014). Workshop on Critical Success Factors for Open Data ¿ From Policy to Participation and Innovation. In MFWHA Janssen, F Bannister, O Glassey, HJ Scholl, E Tambouris, MA Wimmer & A Macintosh (Eds.), Electronic Government and Electronic Participation. Joint proceedings of ongoing research, posters, workshops and projects of IFIP EGOV2014 and ePart2014 (pp. 305-306). Amsterdam: IOS Press (ISBN 978-1-61499-429-9). PDF

·         Deljoo, A., M. Janssen, et al. (2014). The Role of Complex Systems in Public-Private Service Networks. Proceedings of the European Conference on Complex Systems 2012. T. Gilbert, M. Kirkilionis and G. Nicolis, Springer International Publishing: 279-285. DOI: 10.1007/978-3-319-00395-5_37.

·         Alexopoulos, C, Zuiderwijk, AMG, Charalabidis, Y, Loukis, E  & Janssen, MFWHA  (2014). Designing a Second Generation of Open Data Platforms: Integrating Open Data and Social Media. In MFWHA Janssen, HJ Scholl, MA Wimmer & F Bannister (Eds.), Electronic Government. Proceedings of the 13th IFIP Electronic Government Conference Vol. 8653. Lecture Notes in Computer Science, (ISSN 0302-9743) (pp. 230-241). Dublin, Ireland: Springer Berlin Heidelberg. ISBN 978-3-662-44426-9. DOI 10.1007/978-3-662-44426-9_19.

·         Klievink, AJ, Zuiderwijk, AMG van  & Janssen, Marjn (2014). Interconnecting governments, businesses and citizens : A comparison of two digital infrastructures. In M Janssen, HJ Scholl, MA Wimmer & FE Bannister (Eds.), Electronic Government :Proceedings of the  13th IFIP WG 8.5 International Conference, EGOV 2014 (Lecture Notes in Computer Science, 8653) (pp. 84-95). Berlin: Springer (ISBN 978-3-662-44425-2). DOI: 10.1007/978-3-662-44426-9_7

·         E. Estevez, M. Janssen & L.S. Barbosa(2014). Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance (ICEGOV). Published by the ACM, ISBN: 978-1-60558-611-3, Guimaraes, Portugal — October 27 - 30, 2014.

·         Marijn Janssen, Hans J. Scholl, Maria A. Wimmer, & Frank. E. Bannister (2014). Electronic Government. Proceedings of the13th IFIP WG 8.5 International Conference, EGOV 2014, LNCS8653. Dublin, Republic of Ireland, September 1-3, 2014. DOI 10.1007/978-3-662-44426-9

·         Marijn Jansen, Frank Bannister, Olivier Glassey, Hans Jochen Scholl, Efthimios Tambouris, Maria A. Wimmer, Ann Macintosh (2014).  Electronic Government and Electronic Participation. Joint Proceedings of Ongoing Research, Posters, Workshop and Projects of IFIP EGOV 2014 and ePart 2014. ISBN   978-1-61499-428-2 (print) | 978-1-61499-429-9 (online). PDF.

·         R. Van Wijk, N. Bharosa, M. Janssen & N. De Winne (2014). De keten uitgedaagd. Besturen en verantwoorden in een wereld vol ICT. IOS Press. Open Access

 

2013

 

·         George Kuk & Marijn Janssen (2013). Assembling Infrastructures and business models for service innovation. Information Systems Journal (ISJ). Vol. 23, no. 5, pp. 445-469, DOI: 10.1111/j.1365-2575.2012.00418.x.

·         Marijn Janssen & Elsa Estevez (2013). Lean government and platform-based governance: Doing more with Less. Government Information Quarterly. Vol. 30. Supplement 1, pp. S1-S8, http://dx.doi.org/10.1016/j.giq.2012.11.003.

·         Mark Borman & Marijn Janssen (2013). Reconciling two approaches to critical success factors: The case of shared services in the public sector. International Journal of Information Management, vol. 33, no.2, pp. 390-400. http://dx.doi.org/10.1016/j.ijinfomgt.2012.05.012.

·         Yiwei Gong & Marijn Janssen (2013). An Interoperable Architecture and Principles for Implementing Strategy and Policy in Operational Processes. Computers in Industry. Vol. 64, pp. 912 -924.

·         Nitesh Bharosa, M. Janssen, R. Van Wijk, Niels de Winne, Haiko van der Voort, Joris Hulstijn & Yao-hua Tan (2013). Tapping into existing information flows: the transformation to compliance by design in business-to-government information exchange. Government Information Quarterly, Vol. 30, Supplement 1, pp. S9-S18, http://dx.doi.org/10.1016/j.giq.2012.08.006.

·         Devender Maheshwari & M. Janssen (2013). Measurement and Benchmarking Foundations: Providing support to organizations in their development and growth using Dashboards. Government Information Quarterly , Vol. 30, Supplemental 1, pp. S83–S93, http://dx.doi.org/10.1016/j.giq.2012.11.002.

·         Mark Borman & Marijn Janssen (2013). Similarities and differences in critical success factors across context and time: An examination in the setting of shared services. eService Journal (eSJ), vol. 9, no. 1, pp 85-105. DOI 10.2979/eservicej.9.1.85.

·         Nitesh Bharosa, Marijn Janssen & Satish Baijnath (2013). Deriving Principles for Guiding Service Encounters: A Participative Design Research Approach.International Journal of Information Systems in the Service Sector, Vol. 5, no. 1, pp. 1-16.

·         Maria A. Wimmer, Marijn Janssen & Hans J. Scholl (2013). Electronic Government. Proceedings of the12th IFIP WG 8.5 International Conference, EGOV 2013, LNCS9074. Koblenz, Germany, September 16-19, 2013. http://dx.doi.org/10.1007/978-3-642-40358-3 or at http://www.springeronline.com/978-3-642-40357-6.

·         M. Janssen, L. S. Flak & Ø Sæbø (2013). Government Architecture: Concepts, Use and Impact . In: M.A. Wimmer, M. Janssen, and H.J. Scholl (Eds.): IFIP EGOV 2013, LNCS 8074, pp. 135–147. DOI 10.1007/978-3-642-40358-3_12

·         A. Zuiderwijk & M. Janssen (2013). A Coordination Theory Perspective to Improve the Use of Open Data in Policy-Making. In: M.A. Wimmer, M. Janssen, and H.J. Scholl (Eds.): IFIP EGOV 2013, LNCS 8074, pp. 135–147. DOI 10.1007/978-3-642-40358-3_4

·         Yiwei Gong and Marijn Janssen (2013). Adaptive and Compliant Policy Implementation: Creating Administrative Processes using Semantic Web Services and Business Rules. C. Douligeris et al. (Eds.). International Conference on e-Business, e-Service, e-Society I3E 2013, IFIP AICT 399, pp. 298–310.

·         Nitesh Bharosa, Bram Klievink, Marijn Janssen & Yao-Hua Tan (2013). Developing multi-sided platforms for public-private information sharing: design observations from two case studies. 14th International Digital Government Research Conference (dg.o 2013). Université Laval, Quebec City, Quebec, Canada on June 17-20, 2013, pp. 146-155. (DOI 10.1145/2479724.2479747).

·         Anneke Zuiderwijk, Marijn Janssen & Armin Parnia (2013). The complementarity of open data infrastructures: An analysis of functionalities. 14th International Digital Government Research Conference (dg.o 2013). Université Laval, Quebec City, Quebec, Canada on June 17-20, 2013, 166-171. (DOI 10.1145/2479724.2479749).

·         Marijn Janssen, Anne-Fleur van Veenstra & H. van der Voort (2013). Management of large transformation projects: challenges and failure factors. In: Y.K. Dwivedi et al. (eds.). Grand Successes and Failures in IT-private and public sectors. IFIP Advances in Information and Communication Technology services, IFIP AICT 402, IFIP WG 8.6 International Working Conference on Transfer and Diffusion of IT, TDIT 2013, Bangalore, India, June 27-29, 2013, pp. 121–135. (DOI: 10.1007/978-3-642-38862-0_8).

·         G.R. Gandgaharan, Eleonora J. Kuiper, Marijn Janssen & Paul Oude Luttighuis (2013). IT Innovation Squeeze: Propositions and a Methodology for Deciding to Continue or Decommission Legacy Systems. In: Y.K. Dwivedi et al. (eds.). Grand Successes and Failures in IT-private and public sectors. IFIP Advances in Information and Communication Technology services, IFIP AICT 402, IFIP WG 8.6 International Working Conference on Transfer and Diffusion of IT, TDIT 2013, Bangalore, India, June 27-29, pp. 481-494. (DOI: 10.1007/978-3-642-38862-0_30).

·         Anneke Zuiderwijk, Keith Jeffery & Marijn Janssen (2013). Towards an e-infrastructure to support the provisioning and use of open data. In: P. Parycek, N. Edelmann, & M. Sachs (eds). Conference for E-Democracy and Open Government (CEDEM2013), Krems, Austria, pp. 259-276. online procedings

·         M. Janssen & M. Borman (2013). Critical Success Factors for E-Government Infrastructure Implementation. In. J. Ramon Gil-Garcia (ed.) E-Government Success around the World: Cases, Empirical Studies, and Practical Recommendations. Information Science Reference, Hershey, PA, pp. 260-275.

·         Ameneh Deljoo, Marijn Janssen & Bram Klievink (2013). Simulating public private networks as evolving systems. In: W. Rekdalsbakken, R.T. Bye & H. Zhang (eds). Proceedings 27th European Conference on Modelling and Simulation (ECMS). ISBN: 978-0-9564944-6-7 / ISBN: 978-0-9564944-7-4, Alesun, Norway: May 27-30, pp. 124-129. ·         Marijn Janssen, Anton Joha, and Jürgen van Grinsven (2013). Operational Risk Management as Shared Service Center of Excellence (CoE). Finance Bundling and Finance Transformation, Springer Fachmedien Wiesbaden, pp. 363-378. ·         Guido Boella, Joris Hulstijn, Llio Humphreys, Marijn Janssen and Leon Van Der Torre (2013). Managing Legal Interpretation in Regulatory Compliance. XIV International Conference on Artificial Intelligence and Law (ICAIL2013). orbilu.uni.lu/handle/10993/19591 ·         A. Plugge, M. Janssen & A. Joha (2013).Coordinating Tensions in Orchestrating Blended Modes of Sharing and Outsourcing of Services. In: I. Oshri, J. Kotlarsky, and L.P. Willcocks (Eds.): Global Sourcing 2013, Springer LNBIP 163, pp. 147–162.

 

2013

·         George Kuk & Marijn Janssen (2013). Assembling Infrastructures and business models for service innovation. Information Systems Journal (ISJ). Vol. 23, no. 5, pp. 445-469, DOI: 10.1111/j.1365-2575.2012.00418.x.

·         Marijn Janssen & Elsa Estevez  (2013). Lean government and platform-based governance: Doing more with Less. Government Information Quarterly. Vol. 30. Supplement 1, pp. S1-S8, http://dx.doi.org/10.1016/j.giq.2012.11.003.

·         Mark Borman & Marijn Janssen (2013). Reconciling two approaches to critical success factors: The case of shared services in the public sector. International Journal of Information Management, vol. 33, no.2, pp. 390-400. http://dx.doi.org/10.1016/j.ijinfomgt.2012.05.012.

·         Nitesh Bharosa, M. Janssen, R. Van Wijk, Niels de Winne, Haiko van der Voort, Joris Hulstijn & Yao-hua Tan (2013). Tapping into existing information flows: the transformation to compliance by design in business-to-government information exchange. Government Information Quarterly, Vol. 30, Supplement 1, pp. S9-S18, http://dx.doi.org/10.1016/j.giq.2012.08.006.

·         Devender Maheshwari & M. Janssen (2013).  Measurement and Benchmarking Foundations: Providing support to organizations in their development and growth using Dashboards. Government Information Quarterly , Vol. 30, Supplemental 1, pp. S83–S93, http://dx.doi.org/10.1016/j.giq.2012.11.002.

·         Nitesh Bharosa, Marijn Janssen & Satish Baijnath (2013). Deriving Principles for Guiding Service Encounters: A Participative Design Research Approach.International Journal of Information Systems in the Service Sector, Vol. 5, no. 1, pp. 1-16.

·         Yiwei Gong and Marijn Janssen (2013). Adaptive and Compliant Policy Implementation: Creating Administrative Processes using Semantic Web Services and Business Rules. C. Douligeris et al. (Eds.). International Conference on e-Business, e-Service, e-Society I3E 2013, IFIP AICT 399, pp. 298–310.

·         Nitesh Bharosa, Bram Klievink, Marijn Janssen & Yao-Hua Tan (2013). Developing multi-sided platforms for public-private information sharing: design observations from two case studies. 14th International Digital Government Research Conference (dg.o 2013). Université Laval, Quebec City, Quebec, Canada on June 17-20, 2013, pp. 146-155. (DOI 10.1145/2479724.2479747).

·         Anneke Zuiderwijk, Marijn Janssen & Armin Parnia  (2013). The complementarity of open data infrastructures: An analysis of functionalities. 14th International Digital Government Research Conference (dg.o 2013). Université Laval, Quebec City, Quebec, Canada on June 17-20, 2013, 166-171. (DOI 10.1145/2479724.2479749).

·         Marijn Janssen, Anne-Fleur van Veenstra & H. van der Voort (2013). Management of large transformation projects: challenges and failure factors. In: Y.K. Dwivedi et al. (eds.). Grand Successes and Failures in IT-private and public sectors. IFIP Advances in Information and Communication Technology services, IFIP AICT 402, IFIP WG 8.6 International Working Conference on Transfer and Diffusion of IT, TDIT 2013, Bangalore, India, June 27-29, 2013, pp. 121–135. (DOI: 10.1007/978-3-642-38862-0_8).

·         G.R. Gandgaharan, Eleonora J. Kuiper, Marijn Janssen & Paul Oude Luttighuis (2013). IT Innovation Squeeze: Propositions and a Methodology for Deciding to Continue or Decommission Legacy Systems. In: Y.K. Dwivedi et al. (eds.). Grand Successes and Failures in IT-private and public sectors. IFIP Advances in Information and Communication Technology services, IFIP AICT 402, IFIP WG 8.6 International Working Conference on Transfer and Diffusion of IT, TDIT 2013, Bangalore, India, June 27-29, pp. 481-494. (DOI: 10.1007/978-3-642-38862-0_30).

·         Anneke Zuiderwijk, Keith Jeffery & Marijn Janssen (2013). Towards an e-infrastructure to support the provisioning and use of open data. In: P. Parycek, N. Edelmann, & M. Sachs (eds). Conference for E-Democracy and Open Government (CEDEM2013), Krems, Austria, pp. 259-276. online procedings

·         M. Janssen & M. Borman (2013). Critical Success Factors for E-Government Infrastructure Implementation. In. J. Ramon Gil-Garcia (ed.) E-Government Success around the World: Cases, Empirical Studies, and Practical Recommendations. Information Science Reference, Hershey, PA, pp. 260-275.

·         Ameneh Deljoo, Marijn Janssen & Bram Klievink (2013). Simulating public private networks as evolving systems. In:  W.  Rekdalsbakken, R.T. Bye & H. Zhang (eds). Proceedings 27th European Conference on Modelling and Simulation (ECMS). ISBN: 978-0-9564944-6-7 / ISBN: 978-0-9564944-7-4, Alesun, Norway: May 27-30, pp. 124-129.

·         M Janssen, A Joha, and Jürgen van Grinsven (2013). Operational Risk Management as Shared Service Center of Excellence (CoE). Finance Bundling and Finance Transformation, Springer Fachmedien Wiesbaden, pp. 363-378.

·         A. Plugge, M. Janssen & A. Joha (2013). Coordinating Tensions in Orchestrating Blended Modes of Sharing and Outsourcing of Services. In: I. Oshri, J. Kotlarsky, and L.P. Willcocks (Eds.): Global Sourcing 2013, Springer LNBIP 163, pp. 147–162.

 

2012

·       

·         Arjan Knol, Marijn Janssen & Henk G. Sol (). A Taxonomy of Management Challenges for Developing Shared Services Arrangements. European Management Journal (forthcoming).

·         Anneke Zuiderwijk & Marijn Janssen (). Open Data Policies, their Implementation and Impact: A framework for comparison. Government Information Quarterly (forthcoming).

·         Yiwei Gong & Marijn Janssen (). An Interoperable Architecture and Principles for Implementing Strategy and Policy in Operational Processes. Computers in Industry (forthcoming).

·         Mark Borman & Marijn Janssen (). Similarities and differences in critical success factors across context and time: An examination in the setting of shared services. eService Journal (eSJ) (forthcoming).

·         Yiwei Gong and Marijn Janssen (). From software to knowledge-based policy implementation and compliance. International Journal of Public Administration in the Digital Age (IJPADA) (forthcoming).

·         M. Janssen & Yao-Hua Tan (2013).  Dynamic Capabilities for Information Sharing: XBRL enabling business-to-government information exchange. HICSS2014.

·         Kloos Martin, Joris Hulstijn and Marijn Janssen (). XBRL-driven Business Process Improvement: A simulation study in the accounting domain In: Paolo Milazzo &  Adegboyega Ojo (eds). Modelling and Knowledge management for Sustainable Development MoKMaSD 2013. LNCS (forthcoming).

·         Yiwei Gong and Marijn Janssen (). A Framework for Translating Legal Knowledge into Administrative Processes: Dynamic Adaption of Business Processes. In: Antonio Cerone and Alexeis Garcis-Perez (eds). Modelling and Knowledge management for Sustainable Development MoKMaSD 2012. LNCS (forthcoming).

·         Marijn Janssen and Anton Joha (). Adoption Challenges of Introducing and Implementing Software as a Service (SaaS). In: Mahmud Akhter Shareef, Norm Archer,  Yogesh K. Dwivedi, Alok Mishra, Sanjay K. Pandey (eds.) Transformational Government through eGov Practice: Socioeconomic, Cultural, and Technological issues (forthcoming).

·         Guido Boella, Joris Hulstijn, Llio Humphreys, Marijn Janssen and Leon Van Der Torre () Towards Legal Knowledge Management Systems for Regulatory Compliance. IX edition of the itAIS conference, Rome, 28-29 September 2012 (forthcoming).

·         Eveline van Stijn, Bram Klievink, Marijn Janssen and Yao-Hua Tan (2012). Enhancing business and government interactions in global trade. Third International Engineering Systems Symposium CESUN 2012, Delft University of Technology, 18-20 June 2012.

·         Overbeek, S.J., Janssen, M.F.W.H.A., & Bommel, P. van (2010). Modeling and Describing an Ontological Knowledge Framework for Integrated Public Service Delivery. In: Dickson K.W. Chiu, Patrick C. K. Hung, & Ho-fung Leung (eds.) Handbook of Research on Service Intelligence and Service Science: technologies and Challenges (forthcoming).

·         Devender Maheshwari & Marijn Janssen (2013). Extending Balanced Scorecard Perspectives for Benchmarking Public Organizations. in: Scott Cunningham, Roland Ortt, Bernhard Katzy & Klaus-Dieter Thoben (eds). 2013 IEEE International Technology Management Conference & 19th ICE Conference (forthcoming).

·         M. Janssen (2011). e-services for managing and orchestrating organizational networks. In: Developing Technologies in E-Services, Self-Services, and Mobile Communications: New Concepts. IGI (forthcoming)

·         M. Janssen, L.  S. Flak & Ø Sæbø (2013). Government Architecture: Concepts, Use and Impact . In: M.A. Wimmer, M. Janssen, and H.J. Scholl (Eds.): IFIP EGOV 2013, LNCS 8074, pp. 135–147.

·         A. Zuiderwijk & M. Janssen (2013). A Coordination Theory Perspective to Improve the Use of Open Data in Policy-Making. In: M.A. Wimmer, M. Janssen, and H.J. Scholl (Eds.): IFIP EGOV 2013, LNCS 8074, pp. 135–147.

·         Marjana Shammi, Sietse Overbeek, Robert Verburg, Marijn Janssen &  Yao-Hua Tan (2011). Agile Process for Integrated Service Delivery. EIS2011 (forthcoming).

 

2013

·         George Kuk & Marijn Janssen (2013). Assembling Infrastructures and business models for service innovation. Information Systems Journal (ISJ). Vol. 23, no. 5, pp. 445-469, DOI: 10.1111/j.1365-2575.2012.00418.x.

·         Marijn Janssen & Elsa Estevez  (2013). Lean government and platform-based governance: Doing more with Less. Government Information Quarterly. Vol. 30. Supplement 1, pp. S1-S8, http://dx.doi.org/10.1016/j.giq.2012.11.003.

·         Mark Borman & Marijn Janssen (2013). Reconciling two approaches to critical success factors: The case of shared services in the public sector. International Journal of Information Management, vol. 33, no.2, pp. 390-400. http://dx.doi.org/10.1016/j.ijinfomgt.2012.05.012.

·         Nitesh Bharosa, M. Janssen, R. Van Wijk, Niels de Winne, Haiko van der Voort, Joris Hulstijn & Yao-hua Tan (2013). Tapping into existing information flows: the transformation to compliance by design in business-to-government information exchange. Government Information Quarterly, Vol. 30, Supplement 1, pp. S9-S18, http://dx.doi.org/10.1016/j.giq.2012.08.006.

·         Devender Maheshwari & M. Janssen (2013).  Measurement and Benchmarking Foundations: Providing support to organizations in their development and growth using Dashboards. Government Information Quarterly , Vol. 30, Supplemental 1, pp. S83–S93, http://dx.doi.org/10.1016/j.giq.2012.11.002.

·         Nitesh Bharosa, Marijn Janssen & Satish Baijnath (2013). Deriving Principles for Guiding Service Encounters: A Participative Design Research Approach.International Journal of Information Systems in the Service Sector, Vol. 5, no. 1, pp. 1-16.

·         Yiwei Gong and Marijn Janssen (2013). Adaptive and Compliant Policy Implementation: Creating Administrative Processes using Semantic Web Services and Business Rules. C. Douligeris et al. (Eds.). International Conference on e-Business, e-Service, e-Society I3E 2013, IFIP AICT 399, pp. 298–310.

·         Nitesh Bharosa, Bram Klievink, Marijn Janssen & Yao-Hua Tan (2013). Developing multi-sided platforms for public-private information sharing: design observations from two case studies. 14th International Digital Government Research Conference (dg.o 2013). Université Laval, Quebec City, Quebec, Canada on June 17-20, 2013, pp. 146-155. (DOI 10.1145/2479724.2479747).

·         Anneke Zuiderwijk, Marijn Janssen & Armin Parnia  (2013). The complementarity of open data infrastructures: An analysis of functionalities. 14th International Digital Government Research Conference (dg.o 2013). Université Laval, Quebec City, Quebec, Canada on June 17-20, 2013, 166-171. (DOI 10.1145/2479724.2479749).

·         Marijn Janssen, Anne-Fleur van Veenstra & H. van der Voort (2013). Management of large transformation projects: challenges and failure factors. In: Y.K. Dwivedi et al. (eds.). Grand Successes and Failures in IT-private and public sectors. IFIP Advances in Information and Communication Technology services, IFIP AICT 402, IFIP WG 8.6 International Working Conference on Transfer and Diffusion of IT, TDIT 2013, Bangalore, India, June 27-29, 2013, pp. 121–135. (DOI: 10.1007/978-3-642-38862-0_8).

·         G.R. Gandgaharan, Eleonora J. Kuiper, Marijn Janssen & Paul Oude Luttighuis (2013). IT Innovation Squeeze: Propositions and a Methodology for Deciding to Continue or Decommission Legacy Systems. In: Y.K. Dwivedi et al. (eds.). Grand Successes and Failures in IT-private and public sectors. IFIP Advances in Information and Communication Technology services, IFIP AICT 402, IFIP WG 8.6 International Working Conference on Transfer and Diffusion of IT, TDIT 2013, Bangalore, India, June 27-29, pp. 481-494. (DOI: 10.1007/978-3-642-38862-0_30).

·         Anneke Zuiderwijk, Keith Jeffery & Marijn Janssen (2013). Towards an e-infrastructure to support the provisioning and use of open data. In: P. Parycek, N. Edelmann, & M. Sachs (eds). Conference for E-Democracy and Open Government (CEDEM2013), Krems, Austria, pp. 259-276. online procedings

·         M. Janssen & M. Borman (2013). Critical Success Factors for E-Government Infrastructure Implementation. In. J. Ramon Gil-Garcia (ed.) E-Government Success around the World: Cases, Empirical Studies, and Practical Recommendations. Information Science Reference, Hershey, PA, pp. 260-275.

·         Ameneh Deljoo, Marijn Janssen & Bram Klievink (2013). Simulating public private networks as evolving systems. In:  W.  Rekdalsbakken, R.T. Bye & H. Zhang (eds). Proceedings 27th European Conference on Modelling and Simulation (ECMS). ISBN: 978-0-9564944-6-7 / ISBN: 978-0-9564944-7-4, Alesun, Norway: May 27-30, pp. 124-129.

·         M Janssen, A Joha, and Jürgen van Grinsven (2013). Operational Risk Management as Shared Service Center of Excellence (CoE). Finance Bundling and Finance Transformation, Springer Fachmedien Wiesbaden, pp. 363-378.

·         A. Plugge, M. Janssen & A. Joha ().Coordinating Tensions in Orchestrating Blended Modes of Sharing and Outsourcing of Services. In: I. Oshri, J. Kotlarsky, and L.P. Willcocks (Eds.): Global Sourcing 2013, Springer LNBIP 163, pp. 147–162.

 

2012

·         M. Janssen, Y. Charalabidis & A. Zuiderwijk (2012). Benefits, Adoption Barriers and Myths of Open Data and Open Government. Information Systems Management (ISM), vol. 29, no.4, pp. 258-268.

·         Sietse Overbeek, Marijn Janssen & Yao-Hua Tan (2012). An Event-Driven Architecture for Integrating Information, Processes and Services in a Plastic Toys Supply Chain. International Journal of Cooperative Information Systems. Vol. 21, no, 4 pp. 343-381. DOI: 10.1142/S0218843012500062

·         Y. Gong & M. Janssen (2012). From Policy Implementation to Business Process Management: Principles for Creating Flexibility and Agility. Government Information Quarterly. Vol. 52, Supplement 1, pp. S61-S71 http://dx.doi.org/10.1016/j.giq.2011.08.004.

·         Marijn Janssen (2012). Socio-political Aspects of Interoperability and Enterprise Architecture in E-government. Social Science Computer Review (SCORE). M. Gascó (ed.). Vol. 30, no. 1, pp. 24-36, DOI 10.1177/0894439310392187.

·         Anton Joha & Marijn Janssen (2012). Design Choices Underlying the Software as a Service (SaaS) Business Model from the User Perspective: Exploring the Fourth Wave of Outsourcing. Journal of Universal Computing (JUCS). Vol. 18, No. 11, pp. 1501-1522. http://www.jucs.org/jucs_18_11/design_choices_underlying_the/jucs_18_11_1501_1522_joha.pdf.

·         Sietse Overbeek, Marijn Janssen, Patrick van Bommel (2012) A Standard Language for Service Delivery: Enabling Understanding among Stakeholders. Computer Standards & Interfaces, Vol. 34, no. 4, pp. 355-366. DOI: 10.1016/j.csi.2011.12.006.

·         Bram Klievink, Marijn Janssen, and Yao-Hua Tan (2012). A Stakeholder Analysis of Business-to-Government Information Sharing: the Governance of a Public-Private Platform. International Journal of E-Government Research (IJEGR), Vol. 8, no.4 pp. 54-64.

·         Malik Aleem Ahmed, Marijn Janssen & Jeroen van de Hoven (2012). Value Sensitive Transfer of E-government Systems among Countries. Towards a framework. International Journal of E-Government (IJEGR). Vol. 8, no. 1, pp. 26-43.

·         M. Janssen & B. Klievink (2012). Can Enterprise Architectures Reduce Failure in Development Projects? Transforming Government: People, Process & Policy, TGPPP (ISSN 1750-6166), Vol. 6, No. 1, pp. 27-40.

·         Anne Fleur van Veenstra, Gustav Aagesen, Marijn Janssen & John Krogstie (2012). Infrastructures for Public Service Delivery: Aligning IT governance and architecture in infrastructure development. e-Service Journal vol. 8, no. 3 pp. 73-97. DOI: 10.2979/eservicej.8.3.73

·         Nitesh Bharosa, JinKyu Lee, Marijn Janssen and H. R. Rao (2012). An Activity Theory Analysis of Boundary Objects in Cross-Border Information Systems Development for Disaster Management. Security Informatics. Vol. 1, no. 1, pp. 1-17.

·         Anneke Zuiderwijk, Keith Jeffery, Marijn Janssen (2012). The potential of metadata for linked open data and its value for users and publishers. JeDEM 4(2): pp. 222-244. PDF available at: http://www.jedem.org/article/view/138/113.

·         Anneke Zuiderwijk, Marijn Janssen, Sunil Choenni, Ronald Meijer, Roexsana Sheikh Alibaks (2012) Socio-technical Impediments of the Open Data. Electronic Journal of e-Government (www.EJEG.com, ISSN: 1479-439X), Vol. 10, no. 2, pp. 156-172. PDF.

·         Devender Maheshwari & Marijn Janssen (2010). Measures for assessing the readiness of back-office staff. Social technologies, Vol. 2, no. 2, p. 349–365 (ISSN 2029-7564. PDF.

·         Scholl, H.J., Janssen, M., Wimmer, M.A., Moe, C.E. & Flak, L.S. (Eds.) (2012). Proceedings of the 11th IFIP WG 8.5 International Conference, EGOV 2012, LNCS 7443 Kristiansand, Norway, September 3-6, 2012.

·         Sietse Overbeek, Marijn Janssen & Patrick van Bommel (2012). Designing, Formalizing and Evaluating a Flexible Architecture for Integrated Service Delivery: Combining Event-Driven and Service-Oriented Architectures. Service Oriented Computing and Applications (SOCA). Vol. 6, no. 3, pp. 167-188. DOI 10.1007/s11761-011-0100-0.

·         Maria Wimmer, Marijn Janssen & Vishanth Weerakkody (2012) Guest editorial preface. Open Government: An Overview of current EU funded Projects to Citizen Participation, Good Governance and Collaborative Policy Development. International Journal of EGovernment Research (IJEGR), p. i-iv.

·         Anton Joha & Marijn Janssen (2012). Government Transformation to Cloud Services Sourcing: Required IT Governance Capabilities. ICTS Transactions on e-business. Vol. 12, No. 7-9, pp. 1-12.

·         Nitesh Bharosa, Niels de Winne, Remco van Wijk and Marijn Janssen (2012). Lean government: critical success factors for XBRL-based business-to-government reporting. European Journal of ePractice Journal (http://www.epracticejournal.eu/), No, 18, pp. 24-37. PDF

·         Bram Klievink & Marijn Janssen (2012). Challenges in developing Public-Private Business models. European Journal of ePractice Journal (http://www.epracticejournal.eu/), No, 18, pp. 9-23. PDF

·         M. Janssen, M. Kamal, V. Weerakoddy, A. Joha (2012). Les services partagés: une stratégie de collaboration au sein des réseaux de services publics. Télescope, vol. 18, no.1-2 pp.104-122.

·         Anneke Zuiderwijk, Marijn Janssen, Ronald Meijer, Sunil Choenni, Yannis Charalabidis and Keith Jeffery (2012). Issues and guidance for opening governmental judicial research data. In: H.J. Scholl et al. (Eds.): IFIP EGOV, Springer LNCS 7443, Kristiansand, Norway, pp. 90-101. (Best paper Winner the category of the most promising practical concept).

·         Nicole Maarse & Marijn Janssen (2012). Lean in e-government. The need to adjust Lean to the public sector. In: H.J. Scholl et al. (Eds.): IFIP EGOV 2012, Springer LNCS 7443, Kristiansand, Norway, pp. 54–65 (best paper nominee).

·         Anne-Fleur van Veenstra & Marijn Janssen (2012). Investigating Outcomes of T-Government using a Public Value Management Approach. In: H.J. Scholl et al. (Eds.): IFIP EGOV 2012, Springer LNCS 7443, Kristiansand, Norway, pp. 187-197.

·         Sietse Overbeek, Marijn Janssen and Yao-Hua (2012). Tan An ontology-based, event-driven, architecture for integrating information, processes and services applied to international trade. In: Ader, J. & Bajec, M. (eds.) Advanced Information Systems Engineering Workshops. Springer LNBIP 112, pp. 143-158.

·         Mark Borman & Marijn Janssen (2012). Critical Success Factors for Shared Services: Results From Two Case Studies. 45th Hawaii International conference on System Sciences (HICSS45), 4-7 January, Grand Wailea, Maui, Hawaii, pp. 2511 – 2520. DOI 10.1109/HICSS.2012.188

·         Marijn Janssen, M. Kamal, V. Weerakoddy, A. Joha (2012). Shared Services as a Collaboration Strategy and Arrangement in Public Service Networks. 45th Hawaii International conference on System Sciences (HICSS45), 4-7 January, Grand Wailea, Maui, Hawaii, pp. 2218 – 2227. DOI 10.1109/HICSS.2012.527.

·         Veenstra, Anne Fleur and Marijn Janssen (2012). Policy Implications of Top-down and Bottom-up Patterns of E-Government Infrastructure Development. Inverse Infrastructures. Disrupting networks from below. In: T.M. Egyedi and D.C. Mehos (eds.). Inverse Infrastructures: Disrupting networks from below. Edward Elgar, Cheltenham, UK, pp. 225-238.

·         Anisah Herdiyanti Prabowo, Marijn Janssen & Joseph Barjis(2012). Conceptual Model for Assessing the Benefits of Software as a Service from Different Perspectives. In W. Abramowicz, D. Kriksciuniene, V. Sakalauskas (eds.) 15th International conference on Business Information Systems (BIS2012), Springer LNDIP 117, pp. 108-119.

·         Anneke Zuiderwijk & Marijn Janssen (2012) A comparison of open data policies and their implementation in two Dutch ministries.13th Annual International Conference on Digital Government Research (dg.o 2012) Bridging Research and Practice. University of Maryland, College Park, MD June 4–7 2012, ACM 978-1-4503-1403-9/12/06, pp 84-89.

·         Anneke Zuiderwijk, Marijn Janssen, Susan van den Braak & Yannis Charalabidis (2012). Workshop: Linking open data – Challenges and Solutions. The Proceedings of the 13th Annual International Conference on Digital Government Research, dg.o '12, College Park, MD, USA, Jun 04-07, ACM 978-1-4503-1403-9/12/06, pp. 304-305.

·         Anneke Zuiderwijk, Marijn Janssen & Sunil Choenni (2012). Open Data Policies From a User Perspective: Limitations and Challenges. In: M. Gascó (ed.). Proceedings of the  European Conference on EGovernment (ECEG), Barcelona, Spain, pp. 794-801.

·         Anneke Zuiderwijk, Keith Jeffery & Marijn Janssen (2012). The necessity of metadata for open linked data and its contribution to policy analyses. In: P. Parycek, N. Edelmann & M. Sachs (eds). Conference for E-Democracy and Open Government (CEDEM2012), Krems, Austria, pp. 281-294.

·         Marijn Janssen & Anneke Zuiderwijk (2012). Open data and Transformational Government. Proceedings of the Transforming Government Workshop 2012 (TGov2012), Brunel University, London, UK.

·         Bram Klievink, Marijn Janssen & Yao-Hua Tan (2012) Blurring public-private boundaries: governance of information sharing in global trade networks.The 13th Annual International Conference on Digital Government Research (dg.o 2012) Bridging Research and Practice. University of Maryland, College Park, MD June 4–7 2012, ACM 978-1-4503-1403-9/12/06, pp.183-191.

·         Anton Joha & Marijn Janssen (2012). E-Government Implementation in Times of Change: The Role of Shared Services in Transforming Government. In V. Weerakkody & C. Reddick (eds). Public Sector Transformation through E-Government. Experience from Europe and North America, Routledge, NY (SIBN 978-0-415-52737-8)Pp.211-223).

·         Marijn Janssen and Anton Joha (2012). Adoption Challenges of Introducing and Implementing Software as a Service (SaaS). In: Mahmud Akhter Shareef, Norm Archer,  Yogesh K. Dwivedi, Alok Mishra, Sanjay K. Pandey (eds.) Transformational Government through eGov Practice: Socioeconomic, Cultural, and Technological issues, Emerald, Bingly (ISBN: 978-1-780520344-7), pp. 235-252

·         Anneke Zuiderwijk & Marijn Janssen (2012). Linked Open Data: Grote Kansen en Veranderingen. Tijdschrift voor Informatie en Management (TIEM), pp. 44-49.

·         Marijn Janssen (2012). Reflectie op veranderende bestuursmodellen. In: M. Kreijveld (ed.) Samen Slimmer. Hoe de ‘wisdom of crowds’ onze samenleving zal veranderen. STT (www.stt.nl), pp. 184-186.

 

2011

·        JinKyu Lee, Nitesh Bharosa, Jing Yang, Marijn Janssen & H.R. Rao (2011). Group Value and Intention to Use - A Study of Multi-Agency Disaster Management Information Systems for Public Safety. Decision Support Systems, Vol. 50, no.2, pp. 404-414. http://dx.doi.org/10.1016/j.dss.2010.10.002.

·       Vishanth Weerakkody, Marijn Janssen and Yogesh K. Dwivedi (2011).Transformational Change and Business Process Reengineering (BPR): Lessons from the British and Dutch Public Sector. Government Information Quarterly, vol. 28, no. 3, pp. 320-328 http://dx.doi.org/10.1016/j.giq.2010.07.010.

·        Yogesh Dwivedi, Vishanth Weerakkody & M Janssen (). Moving Towards Maturity: Challenges to Successful E-government Implementation and Diffusion. The DATA BASE for Advances in Information Systems. Vol. 42, no. 4, pp. 11-22.

·        George Kuk & Marijn Janssen (2011).The Business Models and Information Architectures of Smart Cities. Journal of Urban Technology, Vol. 18, No. 2, pp. 39–52 (DOI: 10.1080/10630732.2011.601109).

·        Niels de Winne, Marijn Janssen, Nitesh Bharosa, Remco van Wijk & Joris Hulstijn (2011).Transforming Public-Private Networks: An XBRL-based Infrastructure for transforming Business-to-Government Information Exchange. International Journal of E-government Research (IJEGR). Vol. 7, no. 4, pp. 35-45.  DOI: 10.4018/jegr.2011100103.

·        H. Bouwman, H. van Houtum, M. Janssen & G. Versteeg (2011). Business Architectures in the Public Sector. Experiences from Practice. Communications of the Association of Information Systems (CAIS). Vol. 29, article 23, pp. 411-426 http://aisel.aisnet.org/cais/vol29/iss1/23/.

·       Nitesh Bharosa, Marijn Janssen & Yao-Hua Tan (2011). A research agenda for information quality assurance in public safety networks: information orchestration as the middle ground between hierarchical and netcentric approaches. Cognition, Technology & Work. Vol. 13, No. 3, pp. 203-216. DOI: 10.1007/s10111-011-0172-9.

·       Anne Fleur van Veenstra, Bram Klievink, and Marijn Janssen (2011). Barriers and impediments to transformational government: insights from literature and practice. Electronic Government: An international Journal. Vol. 8, no 2/3, pp.226- 241.

·        Marijn Janssen, Yannis Charalabibis, George Kuk & Tony Cresswell (2011). E-government interoperability, infrastructure and architecture: state-of-the-art and challenges (Guest Editors’ Introduction). Journal of Theoretical and Applied Electronic Commerce Research (JTAER). Vol. 6. No.1, pp. I - VIII.

·        Y. Gong, S. Overbeek, & M. Janssen (2011) Integrating Semantic Web and Agents: Exchanging RIF and BDI Rules. International Journal of Systems and Service-Oriented Engineering (IJSSOE) Vol. 2, no, 1, pp. 60-76.

·        Janssen, M.; Scholl, H.J.; Wimmer, M.A.; Tan, Y.-H. (Eds.) (2011). Proceedings of the IFIP 10th International Electronic Government Conference, EGOV 2011, LNCS 6846 (ISBN 978-3-642-22877-3) Delft, The Netherlands, August 29 -- September 1, 2011 (http://www.springer.com/computer/general+issues/book/978-3-642-22877-3).

·        Janssen, M., A. Macintosch, H.J. Scholl,., E. Tambouris, M.A. Wimmer, H. De Bruijn & Tan, Y.-H. (Eds.) (2011). Electronic Government and Electronic Participation. Joint proceedings of ongoing research and projects of IFIP EGOV and ePart2011. Schriftenreihe Informatik. Trauner Verlag, Österreich/Austria (ISBN 978-3-85499-515-9).

·        G. de Mari & Marijn Janssen (2011). Business & IT architecture. Praktijkcases uit de Master of TI Management. Theory meets Business. Delft TopTech, School of Executive Education, Uitgeverij TIEM. ISBN 978-90-79272-24-2

·        E. Estevez & M. Janssen (2011). Proceedings of the 5th International Conference on Theory and Practice of Electronic Governance (ICEGOV).Published by the ACM, ISBN: 978-1-4503-0746-8, Tallinn, Estonia, 26-28 September.

·        Y. Gong & M. Janssen (2011). Creating Dynamic Business Processes Using Semantic Web Services and Business Rules. Proceedings of the 5th International Conference on Theory and Practice of Electronic Governance (ICEGOV).Published by the ACM, ISBN: 978-1-4503-0746-8, Tallinn, Estonia, 26-28 September, pp. 249-258.

·        Devender Maheswari, Anne Fleur Van Veenstra, Marijn Janssen (2011). Multi-level Framework for Measuring andBenchmarking Public Service Organizations: Connecting Stages-of-growth Models and Enterprise Architecture Proceedings of the 5th International Conference on Theory and Practice of Electronic Governance (ICEGOV).Published by the ACM, ISBN: 978-1-4503-0746-8, Tallinn, Estonia, 26-28 September, pp. 73-80.

·        N. Bharosa, M. Janssen, J. Hulstijn, R. van WIjk, N. De Winne and Yao-hua tan (2011). Towards a Lean-Government using New IT-Architecturesfor Compliance Monitoring. Proceedings of the 5th International Conference on Theory and Practice of Electronic Governance (ICEGOV).Published by the ACM, ISBN: 978-1-4503-0746-8, Tallinn, Estonia, 26-28 September, pp. 147-156.

·        Anne Fleur Van Veenstra, Marijn Janssen & Andreas Boon (2011). Measure to Improve: A Study of eParticipation in frontrunner Dutch Municipalities. In. (E. Tambouris, A. Macintosh & H de Bruijn, eds). IFIP eParticipation 2011 conference, LNCS 6847, pp. 157-168.

·        Nitesh Bharosa, Haiko Van Der Voort, Joris Hulstijn, Marijn Janssen, Niels de Winne & Niels Remco Van Wijk (2011). Impose with Leeway: Combining an Engineering and Learning Approach in the Management of Public-Private Collaboration. In. (M. Janssen et al. ). IFIP EGOV 2011 conference, LNCS 6846, pp. 392-402.

·        Marijn Janssen & Anton Joha (2011). Challenges for Adopting Cloud-based Software as a Service (SaaS) in the Public Sector. European Conference on Information Systems (ECIS2011), paper 90, http://aisel.aisnet.org/ecis2011/80.

·        Devender Maheshwari, Anne Fleur van Veenstra, Marijn Janssen (2011). Developing Measures for Benchmarking the Interoperability of Public Organizations. 11th European Conference on E-government (ECEG), University of Ljubljana, Ljubljana, Slovenia 16-17 June 2011, pp. 354-362.

·        Devender Maheshwari, Anne Fleur van Veenstra, Marijn Janssen (2011). Challenges to the Design and Use of Stages-of-Growth Models in E-government. 11th European Conference on E-government (ECEG), University of Ljubljana, Ljubljana, Slovenia 16-17 June 2011, pp. 347-353.

·        Y. Gong, S. Overbeek & M. Janssen (2011). Business Rules for Creating Process Flexibility: Mapping RIF Rules and BDI Rules. In: D.K.W. Chiu et al. (eds.) The 11th International Conference on Web Information System Engineering (WISE 2010), Springer LNCS 6724. December 12, 2010, Hong Kong, China, pp. 142-155.

·        M. Janssen. B. Snijders & F. Herkemij (2011). A reference architecture for interoperable and adaptive processes. In. Y. Charalabidis (ed.) Interoperability in Digital Public Services and Administration: Bridging E-Government and E-Business. Information Science Reference (ISBN 978-1-61520-887-6) pp. 162-179.

·        B. Klievink & M. Janssen (2011). Chapter 13: Integrating Public and Private Services: Intermediaries as a channel for public service delivery. In: V. Weerakkody (ed.) Applied Technology Integration in Governmental Organizations: New e-government research. Information Science Reference, Hershey, pp. 215-226.

·        Anne Fleur van Veenstra & Marijn Janssen (2011). Architectural Principles for Orchestration of Cross-Organizational Service Delivery: Case Studies from the Netherlands. In: S. Asar, I. Boughzala & I. Boydens (eds.) Practical studies in e-government. Best practices from around the world. Springer Science + Business media, pp. 167-186.

·        E.J. Kuiper, G.R. Gangadharan & Marijn Janssen (2011). Using IS/IT Valuation Methods in Practice. Proceedings of the Seventeenth Americas Conference on Information Systems (AMCIS), Detroit, Michigan August 4th-7th 2011, http://aisel.aisnet.org/amcis2011_submissions/307(nominated for best paper).

·       N. Bharosa, M. Janssen, J. Hulstijn, N. De Winne & R. van Wijk (2011). Principles for transforming to Standard Business Reporting: Lessons learned from the Netherlands. The 12th Annual International Conference on Digital Government Research (dg.o 2011, ISBN 978-1-4503-0762-8). Digital Government Innovation in Challenging Times. University of Maryland, College Park MD, June 12-15, pp. 151-156.

·       J. Hulstijn, R. van Wijk, N. De Winne, N. Bharosa, M. Janssen & Y.H. Tan (2011) Public Process Management: a method for introducing Standard Business Reporting. The 12th Annual International Conference on Digital Government Research (dg.o 2011, ISBN 978-1-4503-0762-8)Digital Government Innovation in Challenging Times. University of Maryland, College Park MD, June 12-15, pp. 141-150.

·        A. Joha & M. Janssen (2011). Types of Shared Services Business Models in Public Administration. The 12th Annual International Conference on Digital Government Research (dg.o 2011, ISBN 978-1-4503-0762-8). Digital Government Innovation in Challenging Times. University of Maryland, College Park MD, June 12-15, pp. 26-35.

·        Sietse Overbeek, Marijn Janssen & Yao-hua Tan (2011). A Scenario-based Governance Method for Coordination of Service Life Cycles. In: J. Ralyt´e, I. Mirbel, and R. Deneck`ere (Eds.):The 4th IFIP WG8.1 Working Conference on Method Engineering (ME2011). IFIP AICT 351, Paris, France, April 20-22, pp. 225-230.

·        Gustav Aagesen, Anne Fleur van Veenstra, Marijn Janssen & John Krogstie (2011). The Entanglement of Enterprise Architecture and IT-Governance: The cases of Norway and the Netherlands. 44th Hawaii International International Conference on Systems Science (HICSS-44 2011), Proceedings, 4-7 January 2011, Koloa, Kauai, HI, USA. IEEE Computer Society 2011, ISBN 978-0-7695-4282-9.

2010

·        Klievink, B & Janssen, M. (2010). Simulation gaming as a social development instrument: dealing with complex problems in the 2.0 era. Information Polity, Vol. 15, No. 1-2, pp. 153-165.

·        M. Janssen, JinKyu Lee, Nitesh Bharosa and Anthony Cresswell (2010). Advances in Inter-organizational Disaster ManagementInformation Systems Frontier (ISF). Vol. 12, No. 1, pp. 1-8 (DOI 10.1007/s10796-009-9176-x).

·        Nitesh Bharosa, JinKyu Lee and M. Janssen, (2010). Challenges and Obstacles in Sharing and Coordinating Information during Multi-agency Disaster Response: Propositions from field exercisesInformation Systems Frontier (ISF). Vol. 12, No.1, pp. 49-66 (DOI 10.1007/s10796-009-9174-z).

·        Marijn Janssen and Ralph Feenstra (2010) Service portfolios for supply chain composition: Creating business network interoperability and agility. International Journal of Computer Integrated Manufacturing (IJCIM), Semiotics Special Issue, Vo.23, no. 8, pp. 747-757 (DOI: 10.1080/09511921003642139).

·        Anton Joha & Marijn Janssen (2010). Public-private Partnerships, Ousourcing or Shared services centres? Motives and intents for selecting outsourcing configurations. Transforming Government: People, Process & Policy, TGPPP (ISSN 1750-6166), Vol.4, No.3, pp. 232-248.

·        Chien-Chih Yu & Marijn Janssen (2010). The need for Strategic management and business model design in government and public administration. Electronic government, An international Journal. Vol. 7, no. 4, pp 299-315.

·        Nitesh Bharosa, Marijn Janssen, Bram Klievink, Anne Fleur van Veenstra & Sietse Overbeek (2010). Guiding public service delivery: synthesizing and embedding principles using role-playing games. Electronic Journal of e-Government (www.EJEG.com, ISSN: 1479-439X), Vol. 8., no 2, pp. 83-92.

·        Anne Fleur van Veenstra and Marijn Janssen (2010). Migration for Multi-Channel Service Delivery   in Public Agencies. Electronic Journal of e-Government (www.EJEG.com, ISSN: 1479-439X), Vol. 8., no 2, pp. 215-226.

·        Ralph Feenstra, Marijn Janssen & Sietse Overbeek (2010). Demand-driven Development of Service Compositions in Organizational Networks. International Journal of Systems and Service-Oriented Engineering (IJSSOE),Vol. 1 No. 4, pp. 17-41.

·        M. Janssen (2010). Guest Editorial Shared Services (introduction to special issue). Transforming   Government: People, Process & Policy, TGPPP (ISSN 1750-6166), Vol.4, No.3, pp. 209.

·        Bouwman, H. and Janssen, M. (2010) ‘Dealing with technology and actor views in designing ICT service systems’, J. Design Research, Vol. 8, No. 4, pp.359–374.

·        S. Overbeek, Y. Gong & M. Janssen (2010). Architectures for enabling Flexible Business Processes: A Research Agenda. International Journal of Organizational and Collective Intelligence   (IJOCI), vol. 1, no. 3, pp. 1-19 (Best Published Journal Article of IJOCI in 2010).

·        M. Janssen & B. Klievink (2010). Gaming and simulation for transforming and reengineering government. Towards a research agenda. Transforming Government: People, Process & Policy, TGPPP (ISSN 1750-6166), Vol. 4, No.2. pp. 132-137.

·        Lemuria Carter, Marijn Janssen, and Yogesh K Dwivedi (2010). E-Government Theory and Practice. Special issue preface. International Journal of E-Government (IJEGR), Vol. 6, No. 3, pp. i-ii.

·        M. Janssen & J. Gortmaker (2010). Organizing Integrated Service Delivery: Comparing and evaluating orchestration arrangements using multi-criteria analysis. In: H.J. Scholl (ed.) Advances in Management Information Systems (AMIS), Volume on Electronic Government. M.E. Sharpe (ISBN 978-0-7656-1989-1) pp. 203-218.

·        A.F.E. van Veenstra & M. Janssen (2010). Door Orkestratie minder Administratieve Lasten. Proces & Document, no. 2 (Juni), 2010, p.45.

·        A.F.E. van Veenstra, M. Janssen & Yao-Hua Tan (2010). Towards an Understanding of E-government Induced Change – Drawing on Organization and Structuration Theories. In: Wimmer et. al. (eds). IFIP EGOV, LNCS 6628, pp. 1-12 (best paper nominee).

·        M. Janssen (2010). Measuring and benchmarking the back-end of e-government. A participative self-assessment approach. In: Wimmer et. al. (eds). IFIP EGOV 2010, LCNS 6228, pp. 156-167.

·        N. Bharosa, S. Meijer, F. F.Brave. M. Janssen (2010). Designing and evaluating dashboards for crisis preparedness: a Living Lab experiment. In: Wimmer et. al. (eds). IFIP EGOV, LCNS 6628, pp. 180-191 (best paper nominee).

·        Overbeek, S.J., Janssen, M.F.W.H.A., and Bommel, P. van (2010). Realizing Integrated Service Delivery through a Language for Collective Understanding of Business Rules. In: Dean, M.; Hall, J.; Rotolo, A.; Tabet, S. (Eds.). International symposium RuleML 2010, Springer Verlag, LNCS 6403, October 21-23, 2010, Washington, DC, USA, pp. 289-296.

·        A. Joha & M. Janssen (2010). Content Management Implemented as Shared Service: A Public Sector Case Study. In: M. Janssen et al. (Eds.): EGES/GISP 2010Springer IFIP AICT 334, pp. 138–151, 2010.

·        N. Bharosa, S. Meijer, M. Janssen & F. Brave (2010) Are we prepared? Experiences from developing dashboards for disaster preparation. In: Proceedings of the 7th International Conference on Information Systems for Crisis Response and Management (ISCRAM2010. Seattle, USA, May 2010.

·        Bharosa, N., Bouwman, H. & Janssen, M. (2010). Ex-ante evaluation of disaster information systems: a gaming-simulation approach. In: Proceedings of the International Conference on Information Systems for Crisis Response and Management (ISCRAM2010), Seattle, USA, May 2010.

·        M. Janssen, W. Lamersdorf, J. Pries-Heje and Michael Rosemann (eds. ). E-Government, E-Services and Global Processes. Joint IFIP TC 8 and TC 6 International Conferences EGES 2010 and GISP 2010. Springer IFIP AICT 334. Conference Held as Part of WCC 2010 Brisbane, Australia, September 20-23, 2010 ( DOI: 10.1007/978-3-642-15346-4).

·        Maria A. Wimmer, Jean-Loup Chappelet, Marijn Janssen, H. Jochen Scholl, (Eds.). Electronic Government. 9th International Conference, EGOV 2010. Springer Verlag: Heidelberg et al, LNCS 6628 (ISBN: 978-3-642-14798-2), 2009 (DOI: 10.1007/978-3-642-14799-9).

·        Yiwei Gong & Marijn Janssen (2010). Agent-based Simulation for Evaluating Flexible and Agile Business Processes. The need for separating knowledge rules, process rules and information resources. In Barjis, J. (Ed.) Enterprise & Organizational Modeling and Simulation. Lecture Notes in Business Information Processing (LNBIP), Volume 63, Springer-Verlag, Berlin Heidelberg, pp. 41-58.

·       Y. Gong & M. Janssen (2010). Measuring Process Flexibility and Agility. The 4th International Conference on Theory and Practice of Electronic Governance (ICEGOV2010), Beijing, China, 25-28 October 2010, www.icegov.org ACM Press, ISBN 978-1-4503-0058-2. (DOI: 10.1145/1930321.1930358, pp. 173-182.

·        M. Janssen (2010) Architecture Model for Supply Chain Orchestration and management. In: In Lee (ed.) The Encyclopedia of E-Business Development and Management in the Digital Economy. Business Science Reference (ISBN 978-1-61520-611-7), pp. 399-407.

·        B. Klievink & M. Janssen (2010). Simulation games for collaborative development in e-Government. Hawaii International Conference on System Sciences (HICSS-43), Kauai, Hawaii.

·        N. Bharosa & M. Janssen (2010). Extracting Principles for Information Management Adaptability during Crises Response: A Dynamic Capability View. Hawaii International Conference on System Sciences (HICSS-43), Kauai, Hawaii.

·        Marijn Janssen, C. Els van Daalen, Rien Elling, Jolien Ubacht and Ivo Bouwmans (2010). Lessons learned from introducing skills line into a systems engineering curriculum. In: Transforming Engineering Education: Creating Interdisciplinary Skills For Complex Global Environments, pp. 1-13 (DOI 10.1109/TEE.2010.5508875).

·        Satiesh S. Bajnath, Marijn Janssen, Nitesh Bharosa, Christian Both, Bram Klievink, Sietse Overbeek and Anne Fleur van Veenstra (2010). Deriving Service Delivery Principles Using a Role-Playing Game. 10th European Conference on E-government (ECEG). National Centre for Taxation   Studies, University of Limerick, Ireland on 17th-18th June 2010, pp. 36-43.

·        Anne Fleur van Veenstra & Marijn Janssen (2010). Strategies for Migration to Multi-Channel Service Provisioning in Public Agencies. 10th European Conference on E-government (ECEG). National Centre for Taxation Studies, University of Limerick, Ireland on 17th-18th June 2010, pp. 409-416.

·       M. Janssen & A. Joha (2010). Connecting Cloud Infrastructures with Shared Services. In: Proceedings of the 11th annual conference on Digital Government Research dg.o 2010 (published by ACM), May 17-20, Puebla, Mexico, pp. 225-226.

·        M. Janssen & B. Klievink (2010). ICT-project failure in public administration: The need to include risk management in enterprise architectures. In: Proceedings of the 11th annual conference on Digital Government Research dg.o 2010 (published by ACM), May 17-20, Puebla, Mexico, pp. 147-152 (Best Policy paper award).

·        B. Klievink & M.Janssen (2010). Coordinating Multichannel Service Delivery in Digital Government. In: Proceedings of the 11th annual conference on Digital Government Research dg.o 2010 (published by ACM), May 17-20, Puebla, Mexico, pp. 209-216.

·        M. Janssen (2010). Governing and Integrating Public Service Networks (2010). tGov workshop 2010 (tGOv2010) (ISBN: 978-1-902316-79-6, March 18-19, Brunel University, West London.

·        Marijn Janssen, Jurgen H.M. van Grinsven & Henk de Vries (2010). Operational risk management as shared business process. In: J.H.M. Van Grinsven (ed). Risk management in financial institution: Formulating value propositions, IOS press, pp. 97-103.

·        Jurgen H.M. van Grinsven and Marijn Janssen (2010). Controlling operational risk in workflow management. In: J.H.M. Van Grinsven (ed). Risk management in financial institution: Formulating value propositions, IOS press, pp. 104-109.

 

 

2009

·        S.J. Overbeek. B. Klievink & M. Janssen (2009). "A Flexible, Event-Driven, Service-Oriented Architecture for Orchestrating Service Delivery," IEEE Intelligent Systems, vol. 24, no. 5, pp. 31-41 ( doi:10.1109/MIS.2009.90).

·        Marijn Janssen, Soon Ae Chun and J. Ramon Gil-Garcia (2009). Building the Next Generation of Digital Government Infrastructures. Government Information Quarterly, Vol. 26, No. 2 pp. 233-237 doi:10.1016/j.giq.2008.12.006).

·        B. Klievink & M. Janssen (2009). Realizing Joined-up Government. Dynamic Capabilities and Stage Models for Transformation. Government Information Quarterly, Vol. 26, No. 2, pp. 275-284 doi:10.1016/j.giq.2008.12.007.

·        Janssen, Marijn, Anton Joha & Arre Zuurmond (2009). Simulation and Animation for Adopting Shared Services: Evaluating and Comparing Alternative Arrangements. Government Information Quarterly, Vol. 26, no. 1, pp. 15-24.

·        Janssen, Marijn (2009). Electronic Intermediaries Managing and Orchestrating Organizational Networks Using E-Services. International Journal of E-Services and Mobile Applications, Vol. 1, No. 1, pp. 52-66.

·        Albert Plugge & Marijn Janssen (2009). Managing Change in IT Outsourcing Arrangements: an offshore service provider perspective on adaptability. Strategic Outsourcing. An International Journal. Vol. 2, No. 4, pp. 257-274 (Highly Commended Award Winner at the Literati Network Awards for Excellence 2010).

·        J. Ramon Gil-Garcia, Soon Ae Chun, and Marijn Janssen (2009). Government Information Sharing and Integration: Combining the social and technical. Information Polity, Vol. 14, No. 1-2, pp. 1-10 (DOI 10.3233/IP-2009-0176).

·        M. Janssen &. Bram Klievink (2009). The Role of Intermediaries in Multi-channel Service Delivery Strategies. International Journal of E-Government (IJEGR), Vol. 5, no. 3, pp. 36-46.

·        Laurence Brooks, Yogesh K Dwivedi, and Marijn Janssen (2009). Special issue preface: The changing orientation of e-governmentInternational Journal of E-Government (IJEGR), Vol.5, no. 1, pp. i-iv.

·        Anne Fleur van Veenstra, Marijn Janssen & Bram Klievink (2009). Strategies for Orchestrating and Managing Supply Chains in Public Service NetworksElectronic Journal of e-Government (EJEGISSN: 1479-439X), Vol. 7, no. 4, pp. 425-432.

·        Maria A. Wimmer, H. Jochen Scholl, Marijn Janssen, Roland Traunmüller (Eds.). Electronic Government. 8th International Conference, EGOV 2009. Springer Verlag: Heidelberg et al, LNCS 5693 (ISBN: 978-3-642-03515-9), 2009 (DOI 10.1007/978-3-642-03516-6).

·        H. Jochen Scholl, Marjn Janssen, Roland Traunmüller, Maria A. Wimmer (Eds.). Electronic Government: Proceedings of ongoing research and projects of EGOV 09. 8th International Conference, EGOV 2009. Trauner Druck: Linz, Schriftenreihe Informatik # 30, 2009.

·        Vishanth Weerakkody, Marijn Janssen & Yogesh Kumar Dwivedi (eds, 2009) Handbook of Research on ICT-Enabled Transformational Government: A Global Perspective (ISBN 1-60566-390-5).

·        N. Bharosa. B. van Zanten, Marijn Janssen & Martijn Groenleer (2009). Transforming crisis management: field studies on network-centric operations. 8th International Conference on Electronic GovernmentEGOV2009, Springer Verlag: Heidelberg, LNCS 5693 (ISBN: 978-3-642-03515-9), Linz, Austria, August 31 - September 4, 2009, pp. 65-75 (DOI: 10.1007/978-3-642-03516-6_6).

·        Overbeek, S.J., Janssen, M.F.W.H.A., and Bommel, P. van (2009). Integrating markets to bridge supply and demand for knowledge intensive tasks. In Buccafurri, F. and Di Noia, T., editors, E-Commerce and Web Technologies: 10th International Conference, (EC-Web 2009), Springer Verlag: Heidelberg, LCNS 5692Linz, Austria, August 31 - September 4, 2009, pp. 193- 204 (DOI: 10.1007/978-3-642-03964-5_19).

·        Y. Gong, M. Janssen, S. Overbeek & A. Zuurmond (2009). Enabling Flexible Processes by ECA Orchestration Architecture. International Conference on Theory and Practice of Electronic Governance (ICEGOV), (Published by ACM) November 10-13, 2009, Bogota, Colombia, pp. 19-26.

·        Sietse Overbeek, Marijn Janssen, Patrick van Bommel (2009). An Ontological Framework for Integrated Public Service Delivery. Proceedings of the 3rd International Workshop on Ontology, Conceptualization and Epistemology for Information Systems, Software Engineering and Service Science (ONTOSE 2009), Amsterdam, The Netherlands, June 8, 2009, volume 460 of CEUR Workshop Proceedings, pp. 128-135.

·        Jessica W. Sun, Joseph Barjis, Alexander Verbraeck, Marijn Janssen, and Jacco Kort (2009). Capturing Complex Business Processes Interdependencies Using Modeling and Simulation in a Multi-actor Environment. A. Albani et al. (Eds.): CIAO! 2009 and EOMAS 2009, LNBIP 34, Springer Verlag, Heidelberg. pp. 16–27.

·        Haiko van der Voort, Hans de Bruijn & Marijn Janssen (2009). Transformation strategies for Shared Service Centers in the Public Sector. In: Weerakkody, V., Janssen, M. & Dwivedi, Y.K. (2009) Handbook of Research on ICT-Enabled Transformational Government: A Global Perspective. pp. 35-50.

·        M. Janssen (2009). Orchestrating networks for Integrated Service Delivery. In: A. Kaplan. A. Balci, C. Can Aktan & C. Dalby (eds.) Advances in E-government and E-governance, 12-13 March, Turkey, Ankara, pp. 35-49.

·        Janssen, Marijn (2009). Framing Enterprise Architecture: A meta-framework for analyzing architectural efforts in organizations. In: Gary Doucet, John Gøtze, Pallab Saha and Scott Bernard (eds.) Coherency Management: Architecting the Enterprise for Alignment, Agility, and Assurance. International Enterprise Architecture Institute (ISBN: 978-1438996073 978-1438996073). pp. 99-120.

·        A.F.E. van Veenstra, B. Klievink & M. Janssen (2009). Barriers for transformation: Impediments for transforming the public sector through e-government. Proceedings of the 17th European Conference on Information systems (ECIS2009), 8-10 June, Verona, Italy.

·        S. Al-Shafi, V. Weerakoddy, M. Janssen (2009). Investigating the Adoption of E-government Services in Qatar using the UTAUT model. 15th American Conference on Information Systems (AMCIS2009), San Francisco, USA, 7-9 August.

·        B. Klievink & M. Janssen (2009). Improving Integrated Service Delivery. A simulation game In: Proceedings of the 10th International Digital Government Research Conference (dg.o 2009), pp. 73-78.

·       A. Joha & M. Janssen (2009). Comparing Strategic Intents for Public-Private Partnerships, Outsourcing and Shared Services in Providing Public ICT-Services. In: Proceedings of the 10th International Digital Government Research Conference (dg.o 2009), pp 283-292.

·        N. Bharosa, J.K. Lee, M. Janssen & H.R. Rao (2009). A Case Study of Information Flows in Multi-Agency Emergency Exercises. In: Proceedings of the 10th International Digital Government Research Conference (dg.o 2009), pp. 277-282.

·        Overbeek, S.J., Janssen, M.F.W.H.A., and Bommel, P. van (2009). Towards integrated public service delivery based on an ontological framework. In: Poulymenakou, A., Pouloudi, N., Pramatari, K. (eds.), 4th Mediterranean Conference on Information Systems (MCIS), Athens University of Economics & Business, Athens, Greece, EU September 25 - 27, 2009, pp. 398-408.

·        Bharosa, N. and Janssen, M. (2009) Reconsidring information management roles and capabilities in disaster response decision-making units. In: J. Landgren, U. Nulden and B. Van de Walle (eds.). Proceedings of the 6th International ISCRAM Conference, Gothenburg, Sweden, May 2009 (best paper award, www.iscram.org).

·        Feenstra, Ralph & Janssen, Marijn (2009). Service Composition in Public Networks: Results from a quasi-experimentHawaii International Conference on System Sciences (HICSS-42), January 5-8, Big Island, Hawaii.

·        Marijn Janssen, Soon AE Chun and George Kuk (2009). Introduction to the 2009 E-Government Infrastructure and Interoperability Minitrack. Hawaii International Conference on System Sciences (HICSS-42), January 5-8, Big Island, Hawaii.

·        Bram Klievink, Anne Fleur van Veenstra & Marijn Janssen (2009). Failure to transform: the gap in e-government stage models. 9th European Conference on E-Government (ECEG2009), Westminster Business School, University of Westminster, London, UK, 29-30 June, pp. 398-404.

·        Anne Fleur van Veenstra, Marijn Janssen & Bram Klievink (2009). Strategies for Integrated Service Delivery and Supply Chain Management. 9th European Conference on E-Government (ECEG2009), Westminster Business School, University of Westminster, London, UK, 29-30 June, pp. 646-652.

·        Marijn Janssen & George Kuk (2009). E-Government Business Models: Theory, Challenges and research issues. In: Mehdi Khosrow-Pour (ed.) E-Government Diffusion, Policy and Impact: Advanced Issues and Practices, pp. 1-12.

·       Janssen, Marijn (2009). Simulation for Supporting Business Engineering of Service Networks. M. Khosrow- Pour (ed.) Encyclopedia of Information Science and Technology, Second Edition, pp. 3462-3467.

·        Ronald van Beek & Marijn Janssen (2009). Stakeholderanalyse brengt ict-architect en business dichter bij elkaar. TIEM: Tijdschrift voor Informatie en management, No. 31, pp. 16-20.

 

 

2008

·        Janssen, Marijn, Kuk, George & Wagenaar, René W. (2008). A Survey of Web-based Business Models for e-Government in the Netherlands. Government Information Quarterly, Vol. 25, No. 2, pp. 202-220.

·        Janssen, M. & Verbraeck, A. (2008). The Strengths and Weaknesses of Internet-Based Matching Mechanisms for the Transport Market. Transportation Research Part E (TRE), Logistics and transportation review, Vol. 44, No. 3 pp. 475-490.

·        Tamrat Tewoldeberhan & Janssen, Marijn. (2008). Simulation-based experimentation for designing reliable and efficient web service orchestrations in supply chains. Electronic Commerce Research and Application (ECRA), Vol. 7, no. 1, pp. 82-92.

·        Janssen, M. & Joha, A. (2008). Emerging Shared Service Organizations and the Service-Oriented Enterprise: Critical Management Issues. Strategic Outsourcing. An International Journal, Vol. 1, no. 1, pp. 35-49 (Highly Commended Award Winner at the Literati Network Awards for Excellence 2009).

·        Harrie van Houtum, Marijn Janssen en Arre Zuurmond (2008). Verbinden of integreren? Digitaal   bestuur, http://digitaalbestuur.nl/opinie/verbinden-of-integreren.

·        Bram Klievink & Marijn Janssen (2008). Improving Government Service Delivery with Private Sector Intermediaries. European Journal of ePractice Journal, Vol. 1.No. 5 (October). http://www.epracticejournal.eu/, pp. 17-25.

·        Klievink, Bram & Marijn Janssen (2008). Stage models for joined-up government: From local to nation-wide integration. In: Proceedings of the 9th International Digital Government Research Conference (dg.o 2008), “Partnerships for Public Innovation” (ISBN: 978-1-60558-099-9), Montreal, Canada, May 18-21, 2008, pp. 117-123.

·        Marije Teerling, Willem Pieterson, Marijn Janssen, Bram Klievink & Koen Pauwels (2008). Multi-channel Management Workshop. In: Proceedings of the 9th International Digital Government Research Conference (dg.o 2008), “Partnerships for Public Innovation” (ISBN: 978-1-60558-099-9), Montreal, Canada, May 18-21, 2008, pp. 458.

·        Klievink, B., Janssen, M., Pieterson, W. & Fielt. E. (2008). Multi-channel Management Strategy and Coordination: The next hurdle in customer-orientation. In: Proceedings of the 9th International Digital Government Research Conference (dg.o 2008), “Partnerships for Public Innovation” (ISBN: 978-1-60558-099-9), Montreal, Canada, May 18-21, 2008, pp. 385-386 (Best Poster award).

·        Soon Ae Chun, Marijn Janssen & J. Ramon Gil-Garcia (Eds.). Proceedings of the 9th Annual International Digital Government Research Conference (dg.o2008), ISBN 978-1-60558-099-9, Digital Government Society of North America/ ACM Digital Library, Montreal, Canada, May 18-12, 2008.

·        Madeleine Siösteen Thiel & Marijn Janssen (2008). Panel: Bridging the Terms and Vocabulary Gap among Research and Practitioners Communities. In: Proceedings of the 9th International Digital Government Research Conference (dg.o 2008), “Partnerships for Public Innovation” (ISBN: 978-1-60558-099-9), Montreal, Canada, May 18-21, 2008, pp. 435-436.

·        Anne Fleur van Veenstra, Marijn Janssen & Arre Zuurmond (2008). Realizing transformation in municipalities: Factors influencing success. 7th International Conference on E-government, Dexa Egov2008, Turin, Italy, 1-5 September, pp. 3-9.

·       Bram Klievink, Marijn Janssen, Marc Lankhorst, Diederik van Leeuwen (2008). Event-driven orchestratie: Het verbinden van organisaties voor integrale dienstverlening. Digitaal Bestuur24 oktober 2008 (http://digitaalbestuur.nl/uit-het-lab/integratie-e-diensten-haalbaar).

·       Bouwman, H., Bons, R., Hoogeweegen, M. Janssen, M. & Pronk, H. (Editors, 2008) Let A thousand Flowers Bloom. Essays in commemoration of Prof.dr. René Wagenaar. IOS Press (ISBN   978-58603-879-3).

·        Bharosa, N., Feenstra, R., Gortmaker, J., Klievink, B. & Janssen, M. (2008). Rethinking Service-oriented Government: is it really about services? In: H. Bouwman, R. Bons, M. Hoogeweegen, M. Janssen & H. Pronk (eds.) Let A thousand Flowers Bloom. Essays in commemoration of Prof.dr. René Wagenaar, IOS Press.

·        Janssen, M. (2008). Exploring the service-oriented enterprise: Drawing lessons from a case studyHawaii International Conference on System Sciences (HICSS-41), January 7-10, Big Island, Hawaii.

·        Maria Wimmer, Cristiano Codagnone, Janssen, Marijn (2008). Future e-government Research: 13 Research themes Identified in the eGovRTD2020 projectHawaii International Conference on System Sciences (HICSS-41), January 7-10, Big Island, Hawaii.

·        Ralf Klischewski, Haluk Demirkan & Marijn Janssen (2008). Introduction to E-Government Architecture, Infrastructure, and Integration Minitrack. Hawaii International Conference on System Sciences (HICSS-41), January 7-10, Big Island, Hawaii.

·        Janssen, Marijn & Ralph Feenstra (2008). Socio-technical Design of Service Compositions: A coordination view. In: T. Janowksi & T.A. Pardo (eds.) Proceedings of the Second International Conference on Theory and Practice of Electronic Governance (ICEGOV 2008), December 1-4, 2008, Cairo, Egypt, pp. 323-330.

·        Janssen, Marijn & William S. Shu (2008). Transformational Government: Basics and key issues. In: Proceedings of the Second International Conference on Theory and Practice of Electronic Governance (ICEGOV 2008), T. Janowksi & T.A. Pardo (eds.), December 1-4, 2008, Cairo, Egypt, pp. 117-122.

·        Marijn Janssen, Bram Klievink & George Kuk (2008). Practice-based Approach for Orchestrating Service Delivery Channels. The Seventh Workshop on E-business, WEB2008, Paris, France, Designing e-Business Systems: Markets, Services and Networks, 13 December 2008.

·        Marijn Janssen & Bram Klievink (2008). Do We Need Intermediaries in E-Government? Intermediaries to create a demand-driven government. 14th American Conference on Information Systems (AMCIS2008), Toronto, Canada, 14-17 August, http://aisel.aisnet.org/amcis2008/220/.

·        Bram Klievink, Marijn Janssen, Marc Lankhorst, Diederik van Leeuwen (2008). An Event-Driven Service-Oriented Architecture for Coordinating Flexible Public Service Networks. 7th International Conference on E-government, Dexa Egov2008, Turin, Italy, 1-5 September, pp. 133-140.

·        Marijn Janssen & Bram Klievink (2008). Improving Governmental Service Delivery: Disintermediation and Re-Intermediation Strategies for Multi-Channel Management. 8th European Conference on E-government (ECEG), Lausanne, Switzerland, 10-11 July, pp. 319-325.

·        N. Bharosa, M. Janssen, H. Raghav Rao & JinKyu Lee (2008). Adaptive Information Orchestration: Architectural Principles Improving Information Quality. In: Frank Fiedrich & Bartel Van de Walle (eds.) Proceedings of the 5th International ISCRAM Conference, Washington DC, USA, 5-8 May 2008, pp. 556- 565.

·        Tennov Simanjuntak, Yan Wang, Marijn Janssen & Alexander Verbraeck (2008). Simulation Building Blocks for Business Engineering of Mobile Field Services. FUBUTEC 2008, April 9-11, 2008, University of Porto, Porto, Portugal (ISBN 978-90-77381-39-7), pp. 123-127.

·        Janssen, M. & Kuk. G. (2007). Chapter 2.29 E-Government Business Models for Public Service Networks. In: Ari-Veikko Anttiroiko (2008). Electronic Government: Concepts, Methodologies, Tools and Applications (ISBN 978-1-59904-947-2). Information Science Reference, Hershey, New York, pp. 898-916 (reprint).

·        Vishanth Weerakkody, Marijn Janssen and Kristian Hjort-Madsen (2007). Chapter 4.32 Integration and Enterprise Architecture Challenges in E-Government: A European Perspective. In: Ari-Veikko Anttiroiko (2008). Electronic Government: Concepts, Methodologies, Tools and Applications (ISBN 978-1-59904-947-2). Information Science Reference, Hershey, New York, pp. 2195- 2216 (reprint).

·        Jeffrey Gortmaker & Marijn Janssen (2007). Chapter 4.41 Automating Governmental Cross-agency Processes using Web Service Orchestration. A gap analysis. In: Ari-Veikko Anttiroiko (2008). Electronic Government: Concepts, Methodologies, Tools and Applications (ISBN 978-1-59904-947-2). Information Science Reference, Hershey, New York, pp. 2337-2347 (reprint).

·        Bram Klievink, Wijnand Derks & Marijn Janssen (2008).Enterprise Architecture and Governance Challenges for Orchestrating Public-Private Cooperation. In: P. Saha (ed.) Advances in Government Enterprise Architecture, pp. 263-283.

·        Joha, Anton & Janssen, Marijn (2008). The Strategic Determinants of Shared Services. In; G. Garson & M. Khosrow Pour (Eds). Handbook of Research on Public Information Technology, pp. 544-555.

·        Gortmaker, J., Janssen, M. & Wagenaar, R.W. (2007). Chapter 4.43 Requirements on Cross-Agency Processes in e-Government: The need for the reference model. In: Ari-Veikko Anttiroiko (2008). Electronic Government: Concepts, Methodologies, Tools and Applications (ISBN 978-1-59904-947-2). Information Science Reference, Hershey, New York, pp. 2363-2375 (reprint).

·        Jürgen H. M. van Grinsven, Marijn Janssen & Henk de Vries (2008). Collaboration Methods and Tools for Operational Risk Management. In: N. Kock (ed.), Encyclopedia of E-Collaboration (ISBN 978-1-59904-000-4), pp. 68-73.

 

 

2007

·        Marijn Janssen, Anton Joha & Vishanth Weerakkody (2007). Exploring relationships of shared service arrangements in local government. Transforming Government: People, Process & Policy, (TGPPP, ISSN 1750-6166), Vol.1, No. 3, pp. 271-284 (Highly Commended Award Winner at the Literati Network Awards for Excellence 2008).

·        Marijn Janssen, Mirjam Kars and Anne Fleur van Veenstra (2007). Integrating information architecture and process management: Experiences from the development of a digital safe by the Dutch Inland Revenue Service. International Journal of Technology, Policy and Management (IJTPM), Vol. 7, No. 4, pp. 378-395.

·        Janssen, M. & Joha, A. (2007). Understanding IT governance for the operation of shared services in public service networks. International Journal of Networking and Virtual Organizations (ISSN (Online): 1741-5225, ISSN (Print): 1470-9503)Vol. 4, No. 1, pp. 20-34.

·        Janssen, M. & Kuk. G. (2007). E-Government Business Models for Public Service Networks. International Journal of E-government Research (IJEGR), vol. 3, no. 3, pp. 54-71.

·        Vishanth Weerakkody, Marijn Janssen and Kristian Hjort-Madsen (2007). Integration and Enterprise Architecture Challenges in E-Government: A European Perspective. International Journal of Cases on Electronic Commerce (ISSN 1548-0623, e-ISSN 1548-0615), Vol. 3, No. 2, pp. 14-38.

·        Vishanth Weerakkody, Marijn Janssen and Kristian Hjort-Madsen (2007). Special issue: E-Government Process Integration and Enterprise Architecture. International Journal of Cases on Electronic Commerce (ISSN 1548-0623, e-ISSN 1548-0615), Vol. 3, No. 2, pp. i-iii.

·        R.W. Feenstra, M. Janssen, & R.W. Wagenaar (2007). Evaluating Web Service Composition Methods: The need for including Multi-Actor Elements. The Electronic Journal of e-Government (EJEGISSN: 1479-439X), vol.5, no. 2, pp. 153-164 (www.ejeg.com).

·        Janssen, Marijn (2007). Adaptability and Accountability of Information Architectures in Interorganizational Networks. International Conference on Electronic Governance (ICEGOV 2007), December 10-13, 2007, Macao, pp. 57-64 (BEST PAPER AWARD).

·        Janssen, M. & Scholl, J. (2007). Interoperability of Electronic Governance. International Conference on Electronic Governance (ICEGOV 2007), December 10-13, 2007, Macao, pp. 45-48.

·        Nitesh Bharosa & Marijn Janssen (2007). Informatieorkestratie voor crisismanagement: Architectuurprincipes voor adaptiviteit en informatiekwaliteit. , Vol. 48, no. 10, pp. 56-60 (PDF).

·        Janssen, Marijn (2007). Intermediaries Orchestrating Public Service Networks. 8th Annual International Digital Government Research Conference (dg.o2007), PA, USA, 20-23 May, 2007, pp. 282-283.

·        Janssen, M., Duin, P. van der, Wagenaar, R.W., Bicking, M., Wimmer, M.A. (2007). Scenario building for e-government in 2020. 8th Annual International Digital Government Research Conference (dg.o2007), Philadephia, PA, USA, 20-23 May, 2007, pp. 296-297.

·        Janssen, M. & Joha, A. (2007). Governance and Design Issues of Shared Service Centers. In: Anttiroiko, A. and Malkia, M. (eds.)In: Anttiroiko, A. and Mälkiä, M. (eds.) Encyclopedia of Digital Government, Vol. II (ISBN 1-59140-789-3), pp. 889-895.

·        Gortmaker, J., Janssen, M. & Wagenaar, R.W. (2007). Coordinating Cross-agency Business Processes. In: Anttiroiko, A. and Malkia, M. (eds.) Encyclopedia of Digital Government, Vol. I (ISBN 1-59140-789-3), pp. 237-243.

·        Marijn Janssen, Maria A. Wimmer, Melanie Bicking & René Wagenaar (2007). Scenarios of governments in 2020. In. M.A. Wimmer & C. Codagnone. Roadmapping eGovernment Research. Visions and Measures towards Innovative Governments in 2020 (ISBN: 978-88-95549-00-2), pp. 55-84

·        Andreja Pucihar, Kristina Bogataj, Maria A. Wimmer, Marijn Janssen, Eglé Malinauskiené, Melanie Bicking, Rimantas Petrauskas, Michel Klein, Xiaofeng Ma, Giampaolo Amadori, Roland Traunmüller (2007). Gap analysis :the process and gap storylines. In. M.A. Wimmer & C. Codagnone. Roadmapping eGovernment Research. Visions and Measures towards Innovative Governments in 2020 (ISBN: 978-88-95549-00-2), pp. 85-119.

·        Maria A. Wimmer, Melanie Bicking, Kristina Bogataj, Michael Bowern, Cristiano Codagnone, Sharon S. Dawes, Marijn Janssen, Michel Klein, Xiaofeng Ma, Eglé Malinauskiené, Andreja Pucihar (20070. Research thems and roadmap charts. In: M.A. Wimmer & C. Codagnone. Roadmapping eGovernment Research. Visions and Measures towards Innovative Governments in 2020 (ISBN: 978-88-95549-00-2), pp.123-147.

·        M. Janssen & A. Verbraeck (2007). Technical Architecture. In: E.A.M. Kar & A. Verbraeck, Designing Mobile Service Systems (ISBN 978-1-58603-778-9). IOS Press, the Netherlands. pp. 57-82.

·        Janssen, M. (2007). Factors influencing the Orchestration of Public Service Networks. In: P. Cunningham & M. Cunningham (eds.). Expanding the Knowledge Economy: Issues, Applications,   Case studies, IOS Press, ISBN 978-58603-801-4 (eChallenges e-2007, 24 - 26 October 2007, The Hague, Netherlands), pp. 287-294.

·        Xiaofeng Ma, Maria A. Wimmer, Sharon Dawes, Melanie Bicking, Cristiano Codagnone, Marijn Janssen (2007). eGovernment R&D Roadmap 2015. In: P. Cunningham & M. Cunningham (eds.). Expanding the Knowledge Economy: Issues, Applications, Case studies, IOS Press, ISBN 978-58603-801-4 ( eChallenges e-2007, 24 - 26 October 2007, The Hague, Netherlands), pp. 181-188.

·        Gortmaker, J., Janssen, M. & Wagenaar, R.W. (2007). Requirements on Cross-Agency Processes in e-Government: The need for the reference model. In: Andreas Mitrakas, Pim Hengeveld, Despina Polemi, Johann Gamper (eds.) Secure eGovernment Web Services (ISBN 1-59904-138-3), pp. 217-232.

·        Jeffrey Gortmaker & Marijn Janssen (2007). Automating Governmental Cross-agency Processes using Web Service Orchestration. A gap analysis. In: L. Al-Hakim (ed.) Global E-Government: Theory, Applications and Benchmarking (ISBN 1-59904-028-X), pp. 52-64.

·        Bharosa, N., Janssen, M., & Wagenaar, R.W. (2007). Enterprise architecture evaluation: a case study on the instrumental value of enterprise architecture for e-business. 18th Annual IRMA (Information Resources Management Association) Conference, Vancouver, British Columbia, Canada.

·        Marijn Janssen, Anton Joha & Vishanth Weerakkody (2007). Decisions and design choices for the development of shared services arrangements and its relationships. ISOneWorld 2007, 11-13 April, Las Vegas, Nevada, USA.

·        Marijn Janssen, Anneke Huizer, Patrick van der Duin, & René W. Wagenaar (2007). The Results of a Scenario building and Road mapping Workshop for e-Government in 2020. 7th European Conference on e-Government (ECEG), 21-22 June, The Hague, The Netherlands, pp. 219-228.

·        R.W.Feenstra, M. Janssen, & R.W. Wagenaar (2007). Evaluation of Web Service Composition Methods from a Multi-actor Perspective. 7th European Conference on e-Government (ECEG), 21-22 June, the Hague, the Netherlands, pp. 131-142.

·        Janssen, M. & Kuk. G. (2007). Comparing Coordination arrangements enabled by web services and web service orchestration Technology. The 15th European Conference on Information Systems, ECIS2007, St. Gallen, Switzerland, pp. 1718-1728.

·        Marijn Janssen, Ralf Klischewski, Haluk Demirkan (2007). Minitrack: E-Government Infrastructure and Interoperability. Hawaii International Conference on System Sciences (HICSS-40), Waikoloa,   Big Island, Hawaii, 3-6 January, 2007.

·        Janssen, M., Duin, P. van der, Wagenaar, R.W., Bicking, M., Wimmer, M.A., Sharon, D. & Petrauskas, R. (2007). Scenario building for E-Government in 2020: Consolidating the results from regional workshopsHawaii International Conference on System Sciences (HICSS-40), Waikoloa, Big Island, Hawaii, 3-6 January, 2007.

·        Janssen, M. & Hjort-Madsen, K. (2007). Analyzing Enterprise Architecture in National Governments: The cases of Denmark and the NetherlandsHawaii International Conference on System Sciences (HICSS-40), Waikoloa, Big Island, Hawaii, 3-6 January, 2007.

 

2006

·        Janssen, M. & Joha, A. (2006). Motives for Establishing Shared Service Centers in Public Administrations. International Journal of Information Management (ISSN: 0268-4012), Vol. 26, No. 2, pp. 102-116.

·        Janssen, M, Gortmaker, J., & Wagenaar, R.W. (2006). Web Service Orchestration in Public Administration: Challenges, Roles and Growth Stages. Information Systems Management (ISSN 1058-0530) special issue on e-Government (Edited by D.L. Wigand and C.V. Brown), Vol. 23, No. 2, pp. 44-55.

·        Alexander Verbraeck, Tamrat Tewoldeberhan, Marijn Janssen (2006). E-Supply Chain Orchestration. In: Encyclopedia of E-Commerce, E-Government and Mobile Commerce (ISBN: 1-59140-799-0), pp. 457-463.

·        Marijn Janssen and René Wagenaar (2006). Enterprise Architectures as Knowledge Sharing Instrument: Concepts and Challenges. In: Roland Traunmüller (ed.) Knowledge Transfer for e-Government. Seeking better egovernment solutions, Trauner Verlag (ISBN: 3-85499-177-0 / 978-3-85499-177-9), pp. 82-91.

·        Janssen, Marijn & Kuk, George (2006). A Complex Adaptive System Perspective of Enterprise Architecture in Electronic GovernmentHawaii International Conference on System Sciences (HICSS-39), January 5-7, Kauai, Hawaii.

·        Janssen, M., Holden, S.H. & Maxwell, T.A. (2006). E-Policy, Law and Governance: Minitrack introduction. Hawaii International Conference on System Sciences (HICSS-39).

·        Janssen, Marijn & Joha, Anton (2006). Governance of Shared Services Centers in Public Administration. 12th Americas Conference on Information Systems (AMCIS) (ISBN:970-31-0621-8) , Acapulco, México, August 4-6, pp. 2306-2314.

·        Janssen, M. & Wagenaar, R.W. Unraveling Shared Services using Simulation 7th Annual International Conference on Digital Government Research (DG.O 2006), San Diego, California, May 21-24, pp. 404-405.

·        Gortmaker, J., Janssen, M. & Wagenaar, R.W. (2006). Adaptivity of Public Service Networks. In: Grönlund, A., Scholl, H.J., Andersen, K.V. & Wimmer, M.A. (eds.). 5th International Conference on Electronic Government, DEXA EGOV 2006, Krakow, Poland (ISBN 3-85487-994-6 ISBN 978-3-85487-994-7), Trauner Verlag, pp. 225-232.

·        Janssen, Marijn & Feenstra, Ralph (2006). From application to Web service portfolio management: Concepts and practice. European Conference on e-Government (ECEG) (ISBN: 1-905305-19), Philipps University, Marburg, Germany, 27-28, pp 225-234.

·        Feenstra, R.W., Janssen, M. & Wagenaar, R.W. (2005). Designing a Service Composition Framework to Support Multi Actor Networks. 2nd European Conference on Mobile Government, Euro mGov 2006 (ISBN: 0-9763341-1-9)University of Sussex, Brighton, UK, pp. 103-112.

·        Melanie Bicking, Marijn Janssen & Maria A. Wimmer (2006). Looking into the future: Scenarios for e-government in 2020. Sixth IFIP conference on e-Commerce, e-Business, and e-Government (I3E 2006), Project E-Society: Building Bricks, October 11-13, 2006, Turku, Finland, 392-404.

·        Melanie Bicking, Marijn Janssen & Maria A. Wimmer (2006). Scenarios for eGovernment 2020: Towards a Roadmap for Future eGovernment Research in Europe. 16th Challenges conference 2006, 25-27 October, IOS Press, Barcelona, Spain, pp. 407-416.

·        Janssen, M. & Wagenaar, R.W. (2005). Business Engineering of Component-based Systems. In:   Lycett, M.G, Cesare, S. de and Macredie, R.D. (eds.). The Development of Component-Based Information Systems. Advances in Management Information Systems, (ISBN: 0-7656-1133-3) M.E. Sharp, Inc, pp. 166-181.

 

2005

·        Janssen, M. & Verbraeck, A. (2005). Evaluating the Information Architecture of an Electronic Intermediary. Journal of Organizational Computing and Electronic Commerce, vol. 15, no. 1, pp. 35-60.

·        Janssen, M. & Verbraeck, A. (2005). An Agent-based Simulation Testbed for Evaluating Internet-based Matching Mechanisms. Simulation Modelling Practice and Theory, Vol. 13, No.5, pp.371-388.

·        Janssen, Marijn (2005). The architecture and business value of a semi-cooperative, agent-based supply chain management system. Electronic Commerce Research and Application (ECRA), Vol. 4, No. 4, pp. 315-328.

·        Janssen, Marijn & Cresswell, Anthony (2005). An Enterprise Application Integration Methodology for E-Government. Journal of Enterprise Information Management (special issue on e-Government Ed. M. Themistocleous and O.D. Sarikas), Vol. 18, No.5, pp. 531-547.

·        Janssen Marijn & Veenstra, Anne Fleur van (2005). Stages of Growth in E-government: An Architectural Approach. Electronic Journal of eGovernment (EJEGISSN: 1479-439X), Vol. 3, No.4, pp. 193-200.

·        Janssen, Marijn & Gordijn, Jaap (2005). Editorial preface: e-services special issue (Guest editor’s introduction). International Journal of E-Business Research (IJEBR), vol. 1, no.3, pp. I-III.

·        René W. Wagenaar & Janssen, M. (2005). Developments in intelligent agent support for e-commerce negotiation applications (Guest editor’s introduction). Electronic Commerce Research and Application (ECRA), Vol. 4, No.4., pp. vii-viii.

·        Janssen, Marijn & Gortmaker, J. (2005). Orchestreren van ketenprocessen. Webservice orchestratie in e-government. , Vol. 46, No. 5, pp 18-22 (PDF).

·        Janssen, Marijn (2005). Lessons learned from the introduction of a supply chain orchestrator.The Journal of Enterprise Resource Management. Volume 21 (First Quarter) (on CD).

·        Janssen, M. (2005). Engineering A Service-oriented Architecture in E-government. In: Stojanovic, Z. & Dahanayake, A. (eds.). Service-Oriented Software System Engineering: Challenges and Practices, Idea Group (ISBN: 1-59140-426-6), pp. 340-352.

·        Janssen, Marijn (2005). Simulation for Business Engineering of Electronic Markets. In: (Khosrow-Pour, M. (ed.)) Encyclopedia of Information Science and Technology (ISBN: 1-59140-553-X), pp. 2503-2507.

·        Janssen, Marijn & Cresswell, Anthony (2005). Enterprise Architecture Integration in E-governmentHawaii International Conference on System Sciences (HICSS-38), Hilton Waikoloa Village, Big Island, January 3-6.

·        Janssen, Marijn & Cresswell, Anthony (2005). The Development of a Reference Architecture for Local GovernmentHawaii International Conference on System Sciences (HICSS-38), Hilton Waikoloa Village, Big Island, January 3-6.

·        Janssen, Marijn (2005). Modeling for Accountability: The case of the virtual business counter. AMCIS 2005 Americas Conference on Information Systems, pp. 2021-2029 (BEST PAPER AWARD, http://aisel.aisnet.org/amcis2005/263).

·        Janssen, Marijn, Cresswell, Anthony & Luis Luna-Reyes (2005). Modelling Methods for Information Integration: Comparative Cases in e-Government. 15th Echallenges conference, Innovation and the Knowledge Economy: Issues, Applications, Case studies, pp. 614-622 (BEST PAPER AWARD).

·        Janssen, M., Krimmer, R. & Maxwell, T.A. (2005). E-policy, Law and Governance: Minitrack Introduction. Hawaii International Conference on System Sciences (HICSS-38), Hilton Waikoloa Village, Big Island, January 3-6.

·        Janssen, Marijn, Kuk, George & Wagenaar, René W. (2005). A Survey of E-government Business Models in the Netherlands. The Seventh International Conference on Electronic Commerce (ICEC2005), Xi’an, China, pp 564-570.

·       Janssen, Marijn (2005). Managing the Development of Shared Service Centers: Stakeholder considerations. The Seventh International Conference on Electronic Commerce (ICEC2005), Xi’an, China, pp. 496-504.

·       Janssen Marijn & Veenstra, Anne Fleur van (2005). Towards Integrated Government: A five stage architecture model. The 5th European Conference on E-government (ECEG), Antwerpen, pp. 231-238.

·        Feenstra, R.W., Janssen, M. & Wagenaar, R.W. (2005). M-Government Safety Services: Evaluation of alternatives from stakeholders’ perspective. Euro mGov 2005, University of Sussex,   Brighton, UK, pp. 163-171.

·       Simon Samwel Msanjila, Tamrat Tewoldeberhan, Wieke Bockstael-Blok, Marijn Janssen, and Alexander Verbraeck (2005). E-Supply Chain Orchestration Using Web Service Technologies. A case using BPEL4WS. Information Resources Management Association International Conference, Managing Modern Organizations With Information Technology, pp. 282-285. (PDF)

·       Janssen, Marijn (2005). Centralization or Decentralization? Proceedings of DG.O2005, 6th Annual National Conference on Digital Government Research, Atlanta, GA, pp. 247-8.

·        Gortmaker, J., Janssen, M. & Wagenaar, R.W. (2005). Accountability of Electronic Cross-agency Service-Delivery Processes. EGOV2005, 4th International Conference on Electronic Government, Copenhagen, Denmark (LNCS3591), pp. 49-56.

·       Gortmaker, J., Janssen, M. & Wagenaar, R.W. (2005). Towards Requirements for a Reference Model for Process Orchestration in e-Government. TED Conference on e-Government, Springer/IFIP, pp. 169-180.

·       Jansen, Marijn (2005) The Effectiveness of a Performance-based Accountability System: A laboratory experiment. National conference of the Netherlands Institute of Government (NIG/NOB).

·        Jürgen van Grinsven, Marijn Janssen en Maarten Houtzager (2005). Operationeel Risico Management als Shared Business Process. Integrale view of een papieren tijger. IT-Monitor, vol. 9, no. 7, pp. 13-16 (in Dutch).

2004

·        M. Janssen, R.W. Wagenaar, and Sol, H.G. (2004). ICEC04 Towards a new services landscape. Editors of the Sixth International Conference on Electronic Commerce. Published by the Association for Computing Machinery, Inc. (ACM). ISBN 1-58113-930-6.

·        Janssen, Marijn (2004). Insights from the Introduction of a Supply Chain Coordinator. Business Process Management Journal. Special edition on Cyber Chain Management (edited by Ray Hackney & Janice Burn), Vol. 10, No. 3, pp. 300-310.

·        Janssen, M. & Wagenaar, R.W. (2004). Developing Generic Shared Services for E-government. Electronic Journal of eGovernment (EJEG ISSN: 1479-439X), Vol. 2, No.1 pp. 31-38.

·       Janssen, Marijn & Joha, Anton (2004). De Onzekere Belofte van het Shared-servicecenter. Vol. 46, No.6, pp. 26-31 (PDF).

·       Janssen, Marijn & Belderbos, Machiel (2004). Van ongrijpbare naar grijpbare uitdagingen. Lessen uit de praktijk voor het bevorderen van innovatie in de overheid TIEM, Tijdschrift voor Informatie En Management, Vol. 1 No. 4, pp. 45-58.

·        Peters, Rob, Janssen, Marijn & Tom M. Engers (2004). Measuring E-government Impact; Existing practices and shortcomings. Sixth International Conference on Electronic Commerce, pp. 480-489.

·        Peters, Rob M. & Janssen, Marijn F.W.H.A. (2004). Public administration intertwined with business: Towards architectures for interoperable and retrievable law. In: Vervest, P., Heck, Eric van, Preiss, K. & Pau, L.F. (eds.). Smart Business Networks, Springer Verlag, pp. 421-434.

·        Janssen, Marijn & Anton, Joha (2004). Issues in Relationship Management for Obtaining the Benefits of a Shared Service Center. Sixth International Conference on Electronic Commerce, pp. 219 - 228.

·        Janssen, Marijn & Davidse, Anouk (2004). Evaluation of a Performance-based Accountability System. The 4th European Conference on E-government (ECEG), Dublin Castle, Dublin, Ireland, 17-18 June 2004.

·        Janssen, Marijn (2004). The Business Value of Agent-based Supply Chain Coordination. Agents for Business Automation (ABA), Proceedings of the International conference on Artificial Intelligence. Monte-Carlo Resort, Las-Vegas, USA, pp. 1184-1190.

·        Gortmaker, J., Janssen, M. and Wagenaar, R.W. (2004). The Advantages of Web Service Orchestration in Perspective. Sixth International Conference on Electronic Commerce, pp. 506-515.

·        Gortmaker, J. & Janssen, M. (2004). Business Process Orchestration in e-Government: A Gap Analysis. 2004 Information Resources Management Association International Conference, New Orleans, Louisiana, USA, May 23-26, 2004 (PDF). 

·        Anthony Cresswell, Marijn Janssen, Robert Krimmer (2004). e-Policy: Minitrack Introduction. Hawaii International Conference on System Sciences (HICSS-37), Hilton Waikoloa Village, Big Island, January 5-8.

·        Janssen, Marijn & Wagenaar, René (2004). An Analysis of a Shared Services Centre in E-governmentHawaii International Conference on System Sciences (HICSS-37), Hilton Waikoloa Village, Big Island, January 5-8.

·        Saxena, K.B.C., Janssen, M., & Wagenaar, R.W. (2004). CRM in E-government. Learnings from the Netherlands. In: Gupta, M.P. (ed.) Towards E-Government: Management Challenges, Tata McGraw-Hill Publishing Company Ltd., New Delhi, pp 99-108.

·        Janssen, M. (2004). Orchestratie in de Overheid. Presentation LAC2004 (National ICT-Architecture Foundation).

 

2003

·        Janssen, Marijn & Beerens, Jaap (2003). Natuurgetrouwe Netwerkmodellering: Agentgebaseerd simulatie combineerd voordelen proces- en agentbenadering. , Vol. 45 (November), pp 12-17 (PDF, in Dutch).

·        Janssen, Marijn, Jaap Beerens & Lapré, Laurens (2003). Simulatie als handen en voeten van beleidsvorming. Overheidsmanagement, vol. 15, no. 20 (October), pp. 270-273 (in Dutch).

·        Jaap Gordijn & Marijn Janssen (2003). Editors of the Proceedings of the First International E-Services Workshop, ICEC 03, Pittsburgh, USA (PDF).

·        Janssen, Marijn & Beerens, Jaap (20003). Simulation for Understanding Collaboration in a Virtual Public Counter. 15th European Simulation Symposium (ESS): Simulation in Industry, Delft, The Netherlands, pp. 247-256.

·        Marijn Janssen (2003). Guidelines for enhancing e-participation. In: Alexander Prosser, Robert Krimmer (eds.) e-Democracy: Technologie, Recht und Politik. Oesterreichische Computer Gesellschaft, pp. 47-56 (in German).

·        Janssen, Marijn & Wagenaar, René (2003). Towards a Reference Architecture for a Virtual Business Counter. Proceedings of the First International E-Services Workshop, ICEC 03, Pittsburgh, USA, pp.91-99.

·        Janssen, Marijn and Wagenaar, René (2003). From Legacy to Modularity. A roadmap towards modular architectures using web services technology in e-government. LNCS 2739, Second International Conference, EGOV 2003, Prague, Springer Verlag, pp 95-100.

·        Janssen, Marijn, Wagenaar, René and Beerens, Jaap (2003). Towards a flexible ICT-architecture for Multi-channel Service Provisioning. Hawaii International Conference on System Sciences (HICSS-36) Hilton Waikoloa Village, Big Island, January 6-9.

·       Janssen, M. (2003). Web-services and Component-based Development. In: Kar, E. van de, Janssen, M., Bouwman, H. & Borstlap, C. (2003) E-business: Teaching cases and articles. Reader, Faculty of Technology, Policy and Management.

2002

·        Janssen, Marijn, Beerens, Jaap & Wagenaar, René (2002). Animatie van Simulatiemodellen: Informatie-architectuur gevisualiseerd. Informatie, July/August, 2002, pp. 52-56 ( in Dutch).

·        Janssen, Marijn & Wagenaar, René (2002). CRM in E-Government: A Dutch survey. The second European Conference on E-Government (ECEG'2002), St Catherine’s College Oxford, UK, 1-2 October, pp. 227-238.

·        Wagenaar, René & Janssen, Marijn (2002). Visualization of the Implications of a Component based ICT Architecture for Service Provisioning. In: Electronic Government. First International Conference EGOV 2002, Aix-en-Provence, France, September 2-6, Springer Verlag, Berlin pp. 480-484.

·        Janssen, M. & Sol, H.G. (2002). Simulation for Business Engineering of Electronic Markets. In: Slooten, Kees van (2002). Optimal Information Modeling Techniques. IRM Press, Hershey ISBN:   1-931777-09-8, pp.163-169.

·        Janssen, Marijn & Versteegt Corné (2002) Towards an E-government Lab.14th European Simulation Symposium 2002, Dresden, Germany, Society for Modelling and Simulation International (SCS), pp. 177-182.

·        Janssen, M. & Verbraeck, A. (2002). Agent-based Design of Electronic Intermediaries. Agents for Business Automation (ABA) at the International conference on Artificial Intelligence. June 24-27, 2002, Monte-Carlo Resort, Las-Vegas, USA, pp. 31-37.

·       Janssen, Marijn & Wagenaar, René (2002). Trendrapportage e-government. Onderzoek naar e-government concepten: stand van zaken en ontwikkelingen. Rapport> Rijkswaterstaat (in Dutch).

2001

·        Janssen, M.F.W.H.A. (2001). Designing Electronic Intermediaries. An agent-based approach for designing interorganizational coordination mechanisms. Doctoral Dissertation, Delft, University of Technology The Netherlands.

·        Interview Delta: Agents spelen koper, verkoper en intermediair

·        Janssen, M. & Verbraeck, A. (2001). Design of Electronic Intermediaries. In: Verhagen, T. , Nöteberg, A. & Adelaar, T. (eds). Multidisciplinary Perspectives on Electronic Commerce: Facing New Realities, 2001, Agora zalen, Vrije Universiteit Amsterdam, The Netherlands, pp. 70-80.

·       Janssen, M. & Verbraeck, A. (2001). The added value of e-intermediary business models. Infonomics/Merit Workshop on Digitisation of Commerce: e-Intermediation, Program) Maastricht,   November 23 - 24, The Netherlands.

2000

·       Janssen, Marijn & Sol, Henk G. (2000). Evaluating the role of intermediaries in the electronic value chain Internet Research; Electronic Networking Applications and Policy, vol. 10, no. 5, pp. 406-417.

·        Janssen, M., Toussaint, P.J. & Sol, H.G. (2000). Modelleren voor Elektronische Handel. Bedrijfskunde: Tijdschrift voor modern management. vol. 72, no. 3, pp. 80-86.

·       Janssen, M. (2000). Experiences with agent-based simulation: reflection on two case studies. Workshop Cooperative Agent-Systems. Delft, The Netherlands.

·       Janssen, Marijn (2000). Agent-based Simulation of Mediating Business Models for E- Commerce. Trends in Communication, vol. 6, pp. 89-110.

·        Janssen, M. & Sol, H.G. (2000). Simulation for Business Engineering of Electronic Markets.: Conference proceedings of the International Resource Management Association, Anchorage, Alaska, pp. 1070-1071.

·        Bouwman, H. Diepen, T., van., Janssen, M. & Kar, E. van de, Saanen, Y., (ed.) (2000). E-commerce: Innovating Business. Reader TB9310/TB9311, Delft University of Technology, Delft, The Netherlands.Janssen, M. & Verbraeck, A. (2000). Agent-based Simulation for Evaluating Intermediation Roles in Electronic Commerce. Workshop 2000: Agent-based simulation. Passau, Germany, May 2-3, pp. 69-74.

·       Marijn & Sol, H.G. (2000). Evaluating the Role of Intermediaries in the Electronic Value Chain. 1st World Congress on the Management of Electronic Commerce / 21st McMaster Business Conference, Hamilton, Ontario, Canada.

Before 2000

·        Janssen, M.F.W.H.A. (1999). Simulation of E-commerce Business Models and Supply Chains. ICT-Delft Business Meeting. Thursday, 9 December. Abstract PDF-dowload.

·        Janssen, Marijn (1999). Modeling Mediating Mechanisms in E-commerceEdispuut meeting, Erasmus University Rotterdam, Rotterdam, September the 29th.

·        Janssen, Marijn (1999). E-commerce and Information economics. Invited Lecture 'Information economics' course, Faculty of Information Technology and Systems, Delft, November, the 26th.

·        Janssen, Marijn (1999). E-commerce in Business. Invited Lecture 'Information Strategy and Control of Information Systems', Faculty of Information Technology and Systems, Delft, September, the 8th.

·       Janssen, Marijn (1999). Kansen en Uitdagingen voor Modelleren van Electronic Commerce. In: Promovendiës 1999, Technische Bestuurskunde, Delft, Delftstede, 29 October 1999 (in Dutch).

·        Sol, H.G., Saanen, Y., Verbraeck, A. Diepen, T. van & Janssen, M. (1999). Positioning & Vision E-commerce '98: Innovating Business. Delft Institute for Information Technology in Service Enginering (DITSE), The Netherlands, ISBN: 90-5638-032-X.

·        Janssen, M. (1998). Towards a Business Systems Engineering Methodology for Electronic Commerce. In: Doukidis. G.J., Gricar, J. & Novak, J. Proceedings of the eleventh international Bled Electronic Commerce Conference 'Electronic Commerce in the Information Society', Bled, Slovenia, June 8-10, pp. 610-623.

·        Homburg, Vincent, Janssen, Marijn & Wolters, Matthijs (1998). Electronic Commerce: Crossing Boundaries 1998. Edispuut, Utrecht, Media Plaza, The Netherlands, ISBN: 90-804587-1-6.

·        Janssen, Marijn (1998). Design and Development of Interorganizational Coordination Mechanisms. In: Electronic Commerce: Crossing Boundaries 1998. Edispuut, Utrecht, Media Plaza, ISBN: 90-804587-1-6.

·        Janssen, Marijn (1998). Software Agenten ter ondersteuning van Interorganizationele Coördinatie. In: Promovendiës Technische Bestuurskunde, Congrescentrum Leeuwenhorst, Noordwijkerhout (in Dutch).

·        Bal, C.M.R., Biemans, F.P.M., Franken, H.M., Janssen, M.F.W.H.A., Lankhorst, M.M., Oude Luttighuis, P.H.W.M., Wetering, R.G. van (1998). Electronic Commerce in het MKB: Stimuleringsmaatregelen. Rapport Telematica Instituut, Enschede, Nederland

·        Janssen M.F.W.H.A. (1997). Electronic Commerce: Challenges in Supporting Design. In: Proceeedings 3rd TRAIL year congress. TRAIL Research School, Delft.

·        Janssen M.F.W.H.A. & Sol, H.G. (1997). The Concept of the Electronic Service Centre. In: A.L. Kruse, R.H.J. Rodenburg (eds.); Proceedings van de Vervoerslogistieke Werkdagen 1997. Centrum Transport Technologie, Rotterdam, pp. 103-114. ISBN: 0924-0756.-.

·        Janssen, Marijn (1997). Uitdagingen en Vragen in het Ontwerpen en Coördineren van Electronic   Commerce Systemen. In: Promovendiës Technische Bestuurskunde, Congrescentrum Leeuwenhorst, Noordwijkerhout, 17-18 Juni (in Dutch).

·        Janssen, Marijn (1997). IT: changing distribution. The influence of information technologie on changing distribution channels. Scope, Periodiek voor Technische Bedrijfskunde. Jaargang 4, no. 2, pp. 23-26.

·        Janssen, Marijn (1996). Applications of IT in distribution channels. Thesis Faculty of Industrial Engineering and Management Science, Eindhoven University of Technology, Eindhoven.

·       Janssen, Marijn (1996). The electronic highway, where does it end? Mogelijkheden en uitdagingen van de electronic highway. Marktvisie, Magazine van De Marketeer, marketingvereniging TU Eindhoven, jaargang 8, nr. 1, september.

 

 

 

Name author: jantonisse
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